Public Safety Dispatcher: Emergency Communications

Regional 911 Intake Solutions; Ionia (MI); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plans

Paid leave

Employee assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions is seeking Police Dispatcher opportunities in Hubbardston, MI. Dispatchers receive police requests, document locations and hazards, and assign calls to officers while monitoring radio traffic and incident updates.

Candidates should have a high school diploma, be able to type accurately, and learn jurisdictional geography. Some agencies may require CJIS access screening and security training.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Multitasking

Radio communication

Geography knowledge

CJIS access awareness

Education

High school diploma

Job description

Regional 911 Intake Solutions is seeking Police Dispatcher opportunities in Hubbardston, MI. Dispatchers receive police requests, document locations and hazards, and assign calls to officers while monitoring radio traffic and incident updates.

Candidates should have a high school diploma, be able to type accurately, and learn jurisdictional geography. Some agencies may require CJIS access screening and security training.