Public Safety Dispatcher: Emergency Communications

Regional 911 Intake Solutions; Glade Valley (NC); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions seeks Police Dispatchers for opportunities in Glade Valley, NC. Dispatchers receive calls, document locations, and coordinate with officers and radio channels to manage incidents.

Applicants should have a high school diploma, strong typing, clear radio communication, and good geographic knowledge. Training is provided, with shifts that may include nights, weekends, and holidays.

Qualifications

• A high school diploma or recognized equivalent is commonly required. Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography. Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing accuracy

Radio communication

Multitasking

Geography knowledge

Education

High school diploma

Job description

Regional 911 Intake Solutions seeks Police Dispatchers for opportunities in Glade Valley, NC. Dispatchers receive calls, document locations, and coordinate with officers and radio channels to manage incidents.

Applicants should have a high school diploma, strong typing, clear radio communication, and good geographic knowledge. Training is provided, with shifts that may include nights, weekends, and holidays.