Emergency Communications Dispatcher: Police Support

Regional 911 Intake Solutions

Morganton (NC)

On-site

USD 36,000 - 52,000

Full time

5 days ago

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Job summary

Regional 911 Intake Solutions in Morganton, NC seeks a Police Dispatcher to receive emergency and nonemergency requests, document incident details, and coordinate with officers. The role may require night, weekend, and holiday shifts, with rotating schedules.

A high school diploma or equivalent is normally required; training may be provided. Strong typing skills, clear radio communication, and the ability to learn local geography are essential.

Qualifications

High school diploma or equivalent commonly required.
Entry-level vacancies may provide training; more experienced roles may require prior police dispatch work and certifications.
Must be able to type accurately, understand spoken information, and communicate clearly by radio.

Responsibilities

Receive emergency and nonemergency requests for police assistance.
Document incident locations, suspect descriptions, vehicle details, and reported hazards.
Assign calls to available officers according to priority and agency procedures.
Monitor officer status, radio traffic, and requests for assistance.
Relay updates about changing incidents and potential safety concerns.
Coordinate with neighboring agencies and other emergency services.
Maintain clear incident records and safeguard restricted information.

Skills

Typing speed and accuracy

Radio communication

Multitasking

Attention to detail

Education

High school diploma or equivalent

Job description

A high school diploma or equivalent is normally required; training may be provided. Strong typing skills, clear radio communication, and the ability to learn local geography are essential.

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