Emergency Communications Dispatcher

Public Safety Dispatch Network; Westover (AL); On-site; USD 40,000 - 64,000; Full time

Job summary

Public Safety Dispatch Network is seeking qualified Police Dispatchers in Westover, AL to support law enforcement operations. The role involves receiving emergency and nonemergency requests, documenting locations and details, and assigning calls to officers according to priority and procedures.

Applicants should have a high school diploma, strong typing and radio communication skills, and the ability to work in a fast-paced environment with attention to accuracy and safety.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training; experienced classifications may require prior police dispatch work and relevant certifications.
• Candidates should type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing accurately

Spoken comprehension

Radio communication

Jurisdictional geography

Multitasking

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network is seeking qualified Police Dispatchers in Westover, AL to support law enforcement operations. The role involves receiving emergency and nonemergency requests, documenting locations and details, and assigning calls to officers according to priority and procedures.

Applicants should have a high school diploma, strong typing and radio communication skills, and the ability to work in a fast-paced environment with attention to accuracy and safety.