Public Safety Dispatcher: Be the Link in Critical Response

Public Safety Dispatch Network; Boise (ID); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Public Safety Dispatch Network in Boise City, Idaho, seeks Public Safety Dispatchers and Telecommunicators to support information flow between the public and emergency responders. Duties may include call taking, police and fire dispatch, and EMS dispatch, depending on the center.

The role combines communication, technology, and careful decision-making; candidates manage incoming information, apply procedures, and keep callers and responders informed while working various shifts.

Qualifications

• High school diploma or recognized equivalent generally required.
• Certifications depend on the services handled and the jurisdiction's training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain records and follow information-security requirements.

Job description

Public Safety Dispatch Network in Boise City, Idaho, seeks Public Safety Dispatchers and Telecommunicators to support information flow between the public and emergency responders. Duties may include call taking, police and fire dispatch, and EMS dispatch, depending on the center.

The role combines communication, technology, and careful decision-making; candidates manage incoming information, apply procedures, and keep callers and responders informed while working various shifts.