Public Safety Dispatcher — 24/7 Emergency Communications

University of Rochester; San Antonio (TX); On-site; USD 32,000 - 40,000; Full time

Job summary

University of Rochester is seeking a Dispatcher for the Department of Public Safety. This role supports emergency response and monitoring efforts within a fast-paced Communications Center.

You will handle calls, operate dispatch software, monitor CCTV and alarms, and coordinate with local law enforcement. A high school diploma and NYS driver's license are required; flexible shifts support 24/7 operations.

Qualifications

• High School Diploma required.
• Strong communication and multitasking abilities are essential.
• Ability to make quick decisions and work well in a team.

Responsibilities

• Answer calls from University officers, staff, students, and the public.
• Use dispatch software and monitor alarm/surveillance systems.
• Coordinate communication between University Officers and local law enforcement.
• Monitor CCTV cameras and handle fire/burglary alarms.

Skills

Communication skills

Multitasking

Decision making

Teamwork

Education

High School Diploma

Tools

Dispatch software

CAD

Job description

University of Rochester is seeking a Dispatcher for the Department of Public Safety. This role supports emergency response and monitoring efforts within a fast-paced Communications Center.

You will handle calls, operate dispatch software, monitor CCTV and alarms, and coordinate with local law enforcement. A high school diploma and NYS driver's license are required; flexible shifts support 24/7 operations.