Public Safety Dispatcher

Saint Louis University; St. Louis (MO); On-site; USD 23,419 - 33,062; Full time

Job summary

Saint Louis University is seeking a Public Safety Dispatcher to receive calls, dispatch security services, operate base radios, answer phones, monitor alarms and CCTV, and relay communications. Weekend and holiday availability and all-shifts work are required.

The role demands strong verbal and written communication, excellent typing, and the ability to stay calm in emergencies while handling confidential information. 40-hour on-site work week.

Qualifications

• High School diploma or equivalent required.
• One year of experience in a role with high public interaction.
• Background check and drug screening required at hire and during employment.

Responsibilities

• Receives requests for public safety assistance and dispatches police, fire, or medical services.
• Operates base station radio and relays messages to officers and university units.
• Maintains communications logs and processes confidential materials.

Skills

Verbal/written communication

Interpersonal relations

Typing

In-service training

Physical/psych fitness

Clear speech

Calm under pressure

Data extraction

Education

High School Diploma or equivalent

Job description

Who is Saint Louis University?

Founded in 1818, Saint Louis University is one of the nation's oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world‑class academics, life‑changing research, compassionate health care, and a strong commitment to faith and service.

JOB SUMMARY

The Public Safety Dispatcher is responsible to receive calls for and dispatch security services. This position operates base radios, answers telephones, and monitors alarm systems and closed circuit TV screens. This position is also responsible for relaying radio/telephone communications, and monitoring the department's record systems. Must be open and available to work weekends & holidays and must be available to work all shifts.

PRIMARY JOB RESPONSIBILITIES

• Receives requests for public safety assistance which may require police, fire or medical assistance; provides dispatching and related services for all field units
• Operates the base station radio and dispatches officers and other University service units to assignments; relays messages by radio or telephone to and from officers, other service units of the University and agencies outside of the University
• Prepares and maintains the communications log which includes telephone service requests and other notifications for services; processes confidential materials/crime reports
• Monitors alarm systems and closed circuit TV screens, maintains the record systems of the department; maintains and issues equipment used by field personnel
• Types, files input and retrieves data on personal computers; aides and directs visitors to appropriate locations; prepares information research for monthly reports on overall departmental activity
• Performs other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

• Verbal and written communication skills
• Interpersonal/human relations skills
• Excellent typing skills
• Ability to satisfactorily complete an annual in-service training program
• Ability to demonstrate physical and psychological fitness
• Ability to speak clearly and distinctly
• Ability to react calmly during emergency situations in order to relay information to appropriate personnel
• Ability to extract data from conversation and documents

MINIMUM QUALIFICATIONS

• High School Diploma or the equivalent
• One year of experience in a position requiring high interaction with the public
• Requires passing of background check and drug screening upon hire and throughout employment.

WAGE

• $20.00 per hour

Public Safety - Other

Scheduled Weekly Hours: 40

Saint Louis University is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non‑merit factors. If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at 314‑977‑5847.