Public Safety Data Analyst – Information Technology
Hiring Range: $32.34 to $40.42 per hour
FLSA Status: Non‑Exempt (eligible for overtime)
Pay Grade: 113
Full Pay Range: $32.34 to $48.51 per hour
Deadline to Apply: 7/26/2026
Benefits Summary
- A diverse range of complimentary mental health and wellness services, including an Employee Assistance Program, a free subscription to Calm, and health coaching
- Paid time off up to 25 days in first year of employment
- 10 paid holidays and 1 floating holiday per year
- Free employee‑only coverage for medical, dental, vision, short‑term disability, and life insurance
- Pension and long‑term disability through Arizona State Retirement System
- Supplemental benefits such as deferred compensation plans and additional life insurance
Position Summary
Supports the Prescott Regional Communications Center and its public‑safety partner agencies by collecting, analyzing, and interpreting data from CAD, RMS, and related public‑safety systems. Responsible for producing accurate and timely reports on public‑safety operations, calls for service, response times, and other performance measures in support of fire, law enforcement, and emergency medical services. Ensures data accuracy, develops dashboards and visualizations, and delivers actionable insights to enhance operational efficiency and support compliance requirements. Administratively assigned to the Information Technology Department for alignment with cybersecurity, governance, and data‑management standards.
Essential Duties
- Develop, automate, and maintain a Standard Report Library covering public‑safety operations, calls for service, response times, accreditation, law enforcement, and emergency medical services, enabling self‑service access for PRCC and member agencies.
- Analyze trends and patterns in public‑safety data to support the identification of operational improvements, emerging issues, and performance gaps.
- Assist leadership and partner agencies in identifying, defining, and tracking key performance indicators for public‑safety operations.
- Respond to ad hoc data requests from partner agencies, leadership, and staff in a timely and accurate manner.
- Assist with state and federal reporting requirements as needed.
- Support accreditation processes by compiling required data, generating documentation, and responding to data requests from accrediting bodies.
- Design, develop, and maintain interactive dashboards and data visualizations to support operational decision‑making.
- Ensure dashboards and reports accurately reflect current data and are accessible to intended audiences.
- Evaluate and recommend improvements to existing reporting tools and visualization methods.
- Collect, normalize, and validate data from CAD, RMS, GIS and other public‑safety systems to ensure accuracy and consistency across reporting outputs.
- Write and optimize database queries for data extraction, analysis, and report generation.
- Monitor data quality and integrity across systems and raise discrepancies as appropriate.
- Import and export data in support of reporting and integration needs.
- Maintain awareness of data retention schedules and public‑records requirements to ensure compliance.
- Manage and prioritize data and reporting requests across multiple partner agencies in accordance with established service levels and governance guidelines.
- Assess reporting needs and develop solutions within the scope of services and governance guidelines.
- Present data findings, trend analyses, and operational reports to leadership, governing boards, and partner‑agency stakeholders.
- Collaborate with IT staff and software vendors on data‑related issues, system improvements, and support tickets.
- Troubleshoot data‑related issues within CAD, RMS, and reporting systems and communicate status updates to affected parties.
- Provide training and documentation to support end‑user understanding of reports, dashboards, and data tools.
- Design and implement self‑service reporting tools and resources enabling partner‑agency staff to access and run routine reports independently.
- Perform additional duties as assigned within the scope of the position and consistent with the applicable intergovernmental agreement.
Qualifications
Education and/or Experience
Associate degree in data analytics, information technology, computer science, or a related field preferred. Two (2) years of experience in data analysis and reporting, preferably in a public‑safety or government environment, or an equivalent combination of education, experience, and training.
Licensing, Certification, and Other Requirements
Valid driver’s license and ability to obtain an Arizona driver’s license upon hire; pass pre‑employment drug, hearing, and psychological evaluations; pass fingerprint and background investigations; free of any felony conviction or other offense that would be a felony if committed in Arizona; and meet all Criminal Justice Information Services (CJIS) certification and compliance requirements.
Knowledge, Skills, and Abilities
- Knowledge of principles and practices of data analysis, reporting, and data visualization in support of operational decision‑making.
- Knowledge of public‑safety communications operations and the data generated by CAD, RMS, and related systems.
- Knowledge of database concepts and query techniques for data extraction, transformation, and reporting.
- Knowledge of dashboard and business‑intelligence tools used for data visualization and performance reporting.
- Knowledge of data‑quality principles, including methods for identifying and resolving data‑integrity issues.
- Knowledge of CJIS security requirements and applicable federal, state, and local laws governing public‑safety data.
- Knowledge of Microsoft Windows desktop operating systems and standard office productivity software.
- Skill in writing and optimizing database queries for reporting and data extraction.
- Skill in designing and developing dashboards and visualizations that communicate complex information to non‑technical audiences.
- Skill in analyzing and interpreting public‑safety data to identify trends, anomalies, and areas for improvement.
- Skill in communicating data findings clearly and effectively, both verbally and in writing, to technical and non‑technical audiences.
- Skill in managing multiple reporting assignments and deadlines in a dynamic, fast‑paced environment.
- Ability to pay close attention to detail and maintain high accuracy in data analysis and reporting outputs.
- Ability to interpret complex datasets and translate findings into actionable information for leadership and partner agencies.
- Ability to work independently and exercise sound judgment within established guidelines.
- Ability to manage multiple priorities and remain flexible in response to changing goals and deadlines.
- Ability to establish and maintain effective working relationships with city staff, public‑safety agency partners, and software vendors.
Physical Demands and Working Conditions
- Work performed in a standard city office environment and in other facilities, including a public‑safety dispatch center.
- Safely operates standard office equipment including computer, telephone, calculator, copier, and fax machine, requiring continuous and repetitive arm, hand, and eye movement.
- Safely operates a city vehicle while in potentially adverse weather conditions.
- Communicates clearly, concisely, and effectively in person and over the telephone.
- Work performed in a dynamic environment requiring sensitivity to change and responsiveness to changing priorities.
Pre‑Employment Screening
- Drug screening
- Motor vehicle records check
- Criminal background screening
Legal Notice
The City of Prescott is an Equal Employment Opportunity/Americans Disabilities Act reasonable accommodation employer. In accordance with A.R.S. 23‑493, this position has been identified as "Safety Sensitive".