Emergency Communications Dispatcher I

Nome Alaska; Northern (KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Nome Alaska is seeking a Communications Officer I, an entry level role responsible for receiving, processing, and dispatching public safety resources in Nome and surrounding region.

The CO I will be the first point of contact for public safety services and will participate in the Communications Training Evaluation Program (CTEP).

Strong communication skills, ability to multi-task under pressure, and knowledge of MS Office are valued; background check will be required.

Qualifications

• Minimum 40 words per minute required.
• Able to pass background check with no serious criminal history.

Responsibilities

• Receives information from the public via telephone or walk-ins, documents the information and determines the appropriate resource for the call, and dispatches resources.
• Answers 911 calls reporting incidents to Nome and surrounding region.
• Operates radios, telephones, and paging system.
• Enters information into Crimestar RMS and conducts inquiries on APSIN as well as NCIC; uses Microsoft Office Suite.
• Processes completed reports and documents and disseminates them to the appropriate agencies.
• Processes incoming court documents with extreme accuracy and enters into Crimestar RMS and the shared digital file.
• Maintains a strict level of confidentiality of records.
• Other duties as assigned by the Communications Supervisor or higher rank.

Skills

Prioritize tasks

Stress tolerance

Situational analysis

Knowledge of Nome laws

Knowledge of Nome Police Dept rules

Effective communication

Calm under pressure

Community relations

Microsoft Office

Education

High school diploma or equivalent

Job description

Nome Alaska is seeking a Communications Officer I, an entry level role responsible for receiving, processing, and dispatching public safety resources in Nome and surrounding region.

The CO I will be the first point of contact for public safety services and will participate in the Communications Training Evaluation Program (CTEP).

Strong communication skills, ability to multi-task under pressure, and knowledge of MS Office are valued; background check will be required.