Public Safety Communications Dispatcher

National Public Safety Careers; Chaska (MN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

National Public Safety Careers is recruiting for Public Safety Dispatcher/Telecommunicator roles in the Watertown, MN area. The position integrates information flow with emergency response agencies, requiring careful decision-making and adherence to agency procedures.

Typical duties include call taking, dispatching police and fire units, and EMS coordination. Candidates should have strong typing, listening, and communication skills, plus the ability to multitask under pressure.

Qualifications

• High school diploma or equivalent commonly required.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks.
• Required certifications depend on the services handled and the jurisdiction’s training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multi-tasking

Education

High School Diploma or GED

Tools

CAD systems

Radio systems

Telephone systems

Mapping systems

Job description

National Public Safety Careers is recruiting for Public Safety Dispatcher/Telecommunicator roles in the Watertown, MN area. The position integrates information flow with emergency response agencies, requiring careful decision-making and adherence to agency procedures.

Typical duties include call taking, dispatching police and fire units, and EMS coordination. Candidates should have strong typing, listening, and communication skills, plus the ability to multitask under pressure.