Public Safety CAD & Tech Systems Administrator

South Metro; Centennial (CO); On-site; USD 105,000 - 123,000; Full time

Job summary

South Metro Fire Rescue in Centennial, CO seeks an Emergency Technology Systems Administrator to manage CAD systems, databases, and related infrastructure supporting first responders and public safety operations.

The role focuses on CAD administration, server/hardware upkeep, and proactive issue resolution, with on-call responsibilities and a strong emphasis on data security and reporting.

Qualifications

• Bachelor’s degree in computer science, information systems management, or related field.
• Minimum of 5 years of increasingly responsible computer experience including technical support in an environment with multiple systems.
• Minimum of 3 years work with CAD and its databases (preferred CentralSquare CAD) in an Emergency Communications Center/PSAP environment.
• Experience working in WMware strongly preferred.
• Possess and maintain a valid Colorado Driver’s license with an acceptable driving record.
• Working knowledge of and ability to navigate through SQL and run scripts.
• Experience in a Public Safety or local government environment is preferred.

Responsibilities

• Administers, maintains, and optimizes mission-critical CAD VM system, servers, endpoints, and related software and hardware.
• Configures and manages emergency communication CAD servers, software and systems; manages interfaces, configurations, and upgrades.
• Leads complex system upgrades, migrations, software releases, and hardware refresh cycles.
• Performs regular system maintenance, backups, and updates for servers.
• Oversees endpoint and server security controls, configurations, and OS patching; monitors access controls and security.

Skills

CAD systems

SQL scripting

VMware

Public safety IT experience

On-call readiness

Education

Bachelor’s degree in computer science, information systems management, or related field

Tools

Active Directory

Group Policy

DNS/DHCP

VMware vSphere

Cisco networking

CAD software

Job description

South Metro Fire Rescue in Centennial, CO seeks an Emergency Technology Systems Administrator to manage CAD systems, databases, and related infrastructure supporting first responders and public safety operations.

The role focuses on CAD administration, server/hardware upkeep, and proactive issue resolution, with on-call responsibilities and a strong emphasis on data security and reporting.