Public Safety CAD Systems Administrator

South Metro Fire Rescue; Centennial (CO); On-site; USD 105,000 - 123,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pension contributions

Wellness program

Educational opportunities

Job summary

South Metro Fire Rescue seeks an Emergency Technology Systems Administrator to manage the CAD system and related technologies, ensuring reliability for public safety operations in Centennial.

The role covers installation, configuration, upgrades, backups, database management, and end‑user training, working with VMware, Active Directory, SQL databases, and network services. On-call rotations and vendor coordination are included.

Qualifications

• Bachelor’s degree in computer science, information systems management, or related field.
• Minimum 5 years of computer experience with technical support in multi-system environments.
• Minimum 3 years working with CAD and its databases (preferred CentralSquare CAD) in an Emergency Communications Center/PSAP environment.
• Experience with VMware is strongly preferred.
• Valid Colorado driver’s license with acceptable driving record.

Responsibilities

• Administers CAD VM system, servers, endpoints, and related software and hardware.
• Configures and manages CAD servers, software and systems; handles interfaces and upgrades.
• Leads complex system upgrades, migrations, software releases, and hardware refresh cycles.
• Performs regular backups, maintenance, and updates for servers.
• Develops disaster recovery and business continuity plans for CAD and related systems.

Skills

Project management

Analytical skills

Communication

Team collaboration

On-call readiness

Education

Bachelor's degree in computer science or related field

Tools

CentralSquare CAD

SQL Server

VMware vSphere

Active Directory

Cisco devices

Job description

South Metro Fire Rescue seeks an Emergency Technology Systems Administrator to manage the CAD system and related technologies, ensuring reliability for public safety operations in Centennial.

The role covers installation, configuration, upgrades, backups, database management, and end‑user training, working with VMware, Active Directory, SQL databases, and network services. On-call rotations and vendor coordination are included.