Public Safety Administrative Manager

Evangel College Pre-School; Oregon (WI); On-site; USD 45,000 - 65,000; Full time

Job summary

Evangel University’s Public Safety department seeks a dedicated Administrative Manager to lead office operations and support the Senior Director of Public Safety. This role serves as a primary contact for students, faculty, staff, and visitors, ensuring smooth daily functions and high-quality service.

You will coordinate scheduling, manage access control, assist with emergency communications, and help ensure Clery Act compliance and CCTV operations.

Qualifications

• Strong Christian faith aligned with Evangel University's mission.
• Excellent verbal and written communication skills.
• Ability to stay professional and composed in emergencies.
• Ability to interact compassionately with students, faculty, staff, and the public.

Responsibilities

• Oversee administrative operations for Public Safety, including scheduling.
• Provide high-level customer service to students, staff, and visitors.
• Coordinate dispatcher communications with on-duty officers.
• Support safety communications with campus departments and partners.
• Manage Clery Act compliance and coordinate with law enforcement.
• Maintain campus alert system and administer access control systems.
• Monitor CCTV and manage video evidence.
• Enter citations and maintain department records.

Skills

Strong Christian faith

Verbal and written communication

Professionalism under stress

Interpersonal skills with diverse user

Tools

Microsoft Office Suite

CCTV monitoring software

Access control systems

ID card management systems

Two-way radio system

Dispatch and report-writing software

Job description

EVANGEL UNIVERSITY

Public Safety Administrative Manager

SPRINGFIELD, MO, US

Active - Staff full-time

Classification: Non-Exempt, 12-Month Position

Reports to: Senior Director of Public Safety

Department: Public Safety

Position Summary

The Public Safety Administrative Manager provides essential administrative leadership and operational support to the Senior Director of Public Safety while serving as a primary point of contact for students, faculty, staff, parents, and visitors. This position is primarily office-based and customer service focused, ensuring smooth daily operations of the Public Safety Office.

Administrative & Office Operations

• Office Management: Manage administrative operations for the Public Safety Department, including correspondence, document management, scheduling, and calendar coordination for the Senior Director of Public Safety.
• Customer Service: Provide high-level customer service to students, parents, faculty, staff, vendors, and visitors in person, by phone, and electronically.
• Dispatcher Functions: Communicate with on-duty officers using a two-way radio system and assist with information relay as needed.
• Day-Shift Coordination: Support the Senior Director of Public Safety with communications involving campus departments, parents, students, vendors, and external partners. Compliance, Systems & Monitoring
• Clery Act Compliance: Serve as the Clery Act Coordinator, overseeing compliance, maintaining required documentation, and coordinating with law enforcement agencies nationwide.
• Campus Alert System: Maintain and manage the campus-wide emergency alert system.
• System Administration: Act as administrator for RS2 and Johnson Controls electronic access systems.
• ID & Access Control: Create and issue ID cards for students, faculty, and staff; manage electronic access permissions and troubleshoot access issues.
• Fire & Security Monitoring: Monitor fire protection alarms and manage door access systems during assigned shifts.
• CCTV & Evidence Management: Oversee CCTV monitoring and manage recorded video evidence, including secure storage and authorized distribution.

Operational Support

• Lost & Found: Process and securely manage lost and found items.
• Fine Appeals Coordination: Coordinate fine appeal meetings and notify involved parties of outcomes.
• Crisis Reporting: Prepare written reports related to students experiencing crises.
• Vehicle Registration: Administer vehicle registration for students, faculty, and staff.
• Vendor Access Oversight: Track vendor proximity card usage and manage related fines.
• Citation Administration: Enter daily citations into the department records management system, maintain accurate records, and communicate with students regarding citations, fines, appeals, and related Public Safety matters.

Other Duties

• Perform additional duties as assigned by department leadership to support campus safety and operations.

Qualifications

• Strong Christian faith with alignment to Evangel University's mission, values, and beliefs.
• Excellent verbal and written communication skills.
• Demonstrated ability to maintain professionalism and composure in high-stress or emergency situations.
• Ability to interact compassionately and effectively with students, faculty, staff, and the public.

Experience

• Experience with Clery Act compliance preferred.
• Prior customer service experience strongly preferred.
• Experience handling confidential information and sensitive situations.
• Familiarity with database systems, access control systems, or security-related software is beneficial.
• Administrative experience in public safety, higher education, law enforcement, security, or a related field preferred.

Office Tools & Equipment Used

• Software: Microsoft Office Suite (Word, Excel, Outlook, Publisher), CCTV monitoring software, access control systems, and ID card management systems.
• Equipment: Two-way radio system, dispatch and report-writing software, business phone system, electronic access doors, alarm systems, and standard office equipment.