Public Relations Senior Manager - Operations

Careers; New York (NY); Hybrid; USD 180,000 - 235,000; Full time

Benefits offered by this job

Healthcare

401k Plan

Paid holidays

PTO

Well-being programs

Professional development

Employee discounts

Job summary

Latham & Watkins is seeking a Public Relations Senior Manager - Operations for the New York office. This role will lead the firm’s global press office operations, ensuring consistent, high-quality delivery across regions and time zones, with hybrid/onsite flexibility.

You will design and improve PR processes, manage vendor relationships, and develop playbooks to standardize practices globally. A bachelor’s and a master’s degree with 10+ years in PR are required, preferably in the legal sector.

Qualifications

• A bachelor’s degree or equivalent, preferably in Communications, Public Relations, or Journalism.
• A master’s degree or equivalent.
• A minimum of ten (10) years of relevant public relations experience in an in-house or agency environment.
• Professional experience in and familiarity with the legal industry, preferably.

Responsibilities

• Designing, implementing, and improving PR processes, systems, and tools, including the use of AI to increase efficiency, streamline workflows, and enhance service delivery.
• Managing relationships with vendors who support operations, including media monitoring, media databases, content aggregators, among others
• Supporting consistent execution across the PR function by maintaining operational standards, guidance, and best practices
• Developing and maintaining team guidance, playbooks, protocols, and messaging resources to promote consistency across the global PR function
• Overseeing global PR reporting and performance metrics, producing dashboards, identifying trends, and recommending improvements to systems, efficiency, and impact
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

Skills

PR operations knowledge

Vendor management

Asana experience

MS 365 & Teams

AI-enabled tools

Education

Bachelor’s degree in Communications/PR/Journalism

Master’s degree or equivalent

Tools

Asana

Media monitoring platforms

Microsoft 365

AI-enabled tools

Job description

About Latham & Watkins

Latham & Watkins is one of the world’s leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best, and work with the best, this is where you belong.

About the Role

The Public Relations Senior Manager - Operations is an integral part of Latham’s Brand & Communications team. This role will be responsible for serving as the operational lead for the firm’s global press office, ensuring PR programs are delivered consistently, efficiently, and at a high standard globally, while managing work intake, priorities, and resources across regions, practices, industries, and time zones to ensure timely, consistent, high-quality delivery support. This role will be located in our New York office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Responsibilities & Qualifications

Other key responsibilities include:

• Designing, implementing, and improving PR processes, systems, and tools, including the use of AI to increase efficiency, streamline workflows, and enhance service delivery
• Managing relationships with vendors who support operations, including media monitoring, media databases, content aggregators, among others
• Supporting consistent execution across the PR function by maintaining operational standards, guidance, and best practices
• Developing and maintaining team guidance, playbooks, protocols, and messaging resources to promote consistency across the global PR function
• Overseeing global PR reporting and performance metrics, producing dashboards, identifying trends, and recommending improvements to systems, efficiency, and impact
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

We’d love to hear from you if you:

• Display deep knowledge of public relations operations and press office best practices, including media relations workflows, editorial planning, monitoring and reporting, and issue vetting
• Possess demonstrated ability to design, implement, and improve operational systems and processes, with expertise in project and resource management tools (e.g., Asana), and proficiency with Microsoft 365 applications, Teams, and AI-enabled tools
• Exhibit experience managing enterprise PR technologies and vendor relationships, including media monitoring and database platforms, editorial calendars, content aggregators, and awards programs

And have:

• A bachelor’s degree or equivalent, preferably in Communications, Public Relations, or Journalism
• A master’s degree or equivalent
• A minimum of ten (10) years of relevant public relations experience in an in-house or agency environment
• A minimum of ten (10) years of cumulative experience
• Professional experience in and familiarity with the legal industry, preferably

Benefits & Additional Information

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional development programs
• Employee discounts
• Affinity groups, networks, and coalitions for lawyers and staff

Latham & Watkins is an equal opportunity employer.

The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.

Pay Range

USD $180,000.00 - USD $235,000.00 /Yr.