Public Relations Senior Manager - Operations

Latham & Watkins; New York (NY); Hybrid; USD 180,000 - 235,000; Full time

Benefits offered by this job

Healthcare

401k plan

11 paid holidays

PTO 23 days first year

Well-being programs

Professional development

Employee discounts

Affinity groups

Job summary

Latham & Watkins, located in New York, seeks a Senior Manager of Public Relations – Operations to lead global PR operations, optimize workflows, and ensure high-quality delivery across regions. The role blends strategic guidance with hands-on process improvement and vendor management.

The ideal candidate has a minimum of ten years in public relations, a relevant master’s degree, and strong experience with Asana, Microsoft 365, and AI-enabled tools to drive efficiency.

Qualifications

• Bachelor’s degree in Communications, Public Relations, or Journalism or equivalent.
• 10+ years of public relations experience in-house or agency environment.
• Master’s degree or equivalent preferred.
• Experience with PR operations, press office workflows, and issue vetting.

Responsibilities

• Drive execution of PR operations goals across regions and time zones.
• Improve PR processes, systems, and tools, including AI-enhanced workflows.
• Manage vendor relationships supporting PR operations and media monitoring.
• Develop scalable protocols, playbooks, and messaging resources for global PR delivery.
• Oversee global PR reporting, dashboards, trends, and performance improvements.

Skills

PR operations

Project management

AI-enabled tooling

Vendor management

Microsoft 365/Teams

Education

Bachelor’s degree in Communications/Public Relations/Journalism

Master’s degree

Tools

Asana

Microsoft 365

Media monitoring platforms

Media databases

Job description

About Latham & Watkins

Latham & Watkins is one of the world’s leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best, and work with the best, this is where you belong.

About Latham & Watkins

Latham & Watkins is one of the world’s leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best, and work with the best, this is where you belong.

About The Role

The Senior Manager of Public Relations – Operations is an integral part of Latham’s Brand & Communications team. This role will be responsible for driving the execution of PR operations goals and objectives in support of department strategy, ensuring PR programs are delivered consistently, efficiently, and to a high standard globally, while managing work intake, priorities, and resources across regions, practices, industries, and time zones to ensure timely, consistent, high-quality delivery support. This role will be located in ourNew York office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Responsibilities & Qualifications

Other key responsibilities include:

• Challenging conventional approaches and designs, implementing, and improving PR processes, systems, and tools, including the use of AI to increase efficiency, streamline workflows, and enhance service delivery
• Building and maintaining effective relationships with vendors who support PR operations, including media monitoring, media databases, content aggregators, among others
• Promoting global operational standards across the PR function and supporting consistent execution by maintaining practical guidance and best practices
• Developing, scaling, and maintaining team guidance, playbooks, protocols, and messaging resources to promote consistent, high-quality delivery across the global PR function
• Overseeing global PR reporting and performance metrics, producing dashboards, identifying trends, and recommending improvements to systems, efficiency, and impact that support positive business outcomes
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

We’d love to hear from you if you:

• Possess deep knowledge of public relations operations and press office best practices, including media relations workflows, editorial planning, monitoring and reporting, and issue vetting
• Display the demonstrated ability to develop scalable operational plans, systems, and processes, with expertise in project and resource management tools (e.g., Asana), and proficiency with Microsoft 365 applications, Teams, and AI-enabled tools
• Exhibit experience managing enterprise PR technologies and vendor relationships, including media monitoring and database platforms, editorial calendars, content aggregators, and awards programs

And have:

• A bachelor’s degree or equivalent, preferably in Communications, Public Relations, or Journalism
• A master’s degree or equivalent
• A minimum of ten (10) years of relevant public relations experience in an in-house or agency environment
• A minimum of ten (13) years of cumulative experience
• Professional experience in and familiarity with the legal industry, preferably

Benefits & Additional Information

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional development programs
• Employee discounts
• Affinity groups, networks, and coalitions for lawyers and staff

Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.

Pay Range

USD $180,000.00 - USD $235,000.00 /Yr.