Public & Media Relations Manager – Transit Authority

Charlotte, North Carolina; Charlotte (NC); Hybrid; USD 91,000 - 120,000; Full time

Job summary

Charlotte Area Transit System (CATS) seeks a Manager of Public and Media Relations to lead the agency’s public information and media relations programs. You will oversee day-to-day media engagement, press operations, and ensure messaging aligns with agency priorities while supporting executive leadership during high-visibility events.

The role requires directing staff, coordinating with Operations, Legal, and Marketing, and translating complex transit operations into clear public messaging.

Qualifications

• Bachelor’s degree in communications, public relations, journalism, marketing, public administration, or related field.
• Five (5) years of progressively responsible experience in media relations, public information, or public communications.

Responsibilities

• Lead media relations program, including press outreach and inquiries.
• Oversee press releases, advisories, and official statements.
• Coordinate dissemination of service updates to media outlets.
• Lead media communications during disruptions and incidents.
• Prepare leadership for media interviews and public briefings.

Skills

Public relations

Media relations

Crisis communications

Executive communications

Staff supervision

Education

Bachelor's degree

Master’s degree

Job description

Charlotte Area Transit System (CATS) seeks a Manager of Public and Media Relations to lead the agency’s public information and media relations programs. You will oversee day-to-day media engagement, press operations, and ensure messaging aligns with agency priorities while supporting executive leadership during high-visibility events.

The role requires directing staff, coordinating with Operations, Legal, and Marketing, and translating complex transit operations into clear public messaging.