Public Library Patron Services Assistant (Part-Time)

City of Whitewater; Whitewater (WI); On-site; USD 17,000 - 25,000; Part time

Job summary

City of Whitewater is seeking a part-time Library Assistant to perform clerical and customer service duties. The role supports patrons with library materials, digital services, and general inquiries, while handling circulation tasks and basic payments.

Hours are Monday–Friday 1:00–5:00 p.m., with occasional Saturday shifts. The position requires a high school diploma, basic computer skills, and preferred experience in library or customer relations.

Qualifications

• High school graduate or equivalent.
• Basic computer skills required.
• One year of library, clerical or customer relations experience preferred.

Responsibilities

• Handles patron requests and phone calls.
• Provides basic reference services and technology support for patrons.
• Refers complex requests to the assistant library director.
• Assists patrons with library digital services; navigation of website and catalog.
• Handles payments for library fees, replacement charges, and services.
• Circulates library materials using the ILS and RFID software.
• Registers patrons for new library cards and maintains patron records.
• Sorts incoming mail and periodicals; performs ILS maintenance tasks.

Skills

Customer service

Cashier duties

Communication skills

Typing

Education

High school graduate or equivalent

Basic computer skills

Job description

City of Whitewater is seeking a part-time Library Assistant to perform clerical and customer service duties. The role supports patrons with library materials, digital services, and general inquiries, while handling circulation tasks and basic payments.

Hours are Monday–Friday 1:00–5:00 p.m., with occasional Saturday shifts. The position requires a high school diploma, basic computer skills, and preferred experience in library or customer relations.