Public Library Network Technician (On W2)

Peer Consulting Resources Inc.; Belvidere (NJ); On-site; USD 55,000 - 80,000; Full time

Job summary

Peer Consulting Resources Inc. is looking for a Public Library Network Technician to provide Tier II IT support across public libraries. The role involves troubleshooting various technical issues, maintaining print management systems, and collaborating with IT leadership. Ideal candidates should have over 3 years of relevant experience and strong communication skills. This is a contract position with a duration of 12 months, requiring local travel.

Qualifications

• 3+ years of Tier II IT support experience in public, education, or library settings.
• Strong troubleshooting skills with print release/payment systems.
• Valid driver’s license and ability to travel locally.

Responsibilities

• Troubleshoot hardware, software, networking, and print release/payment issues.
• Maintain and repair print management systems.
• Perform system updates and routine maintenance.

Skills

Troubleshooting

Communication

Documentation

Tools

Windows OS

Microsoft Office

Library Software

Job description

Public Library Network Technician (On W2)

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Job Title: Public Library Network Technician (On W2)

Duration: 12 Months

Experience Required: 4+ Years

Hours per Week: 40 hrs./week

Overview:

Provide Tier II IT support across public libraries, with experience in library software such as SirsiDynix Symphony, Innovative Interfaces Sierra, Koha, Carl X, Evergreen, Bibliocommons, CloudLibrary, and OverDrive.

Key Responsibilities:

• Troubleshoot hardware, software, networking, and print release/payment issues.
• Maintain and repair print management systems.
• Perform system updates and routine maintenance.
• Document IT processes and resolutions.
• Travel locally to support multiple library branches.
• Collaborate with staff and IT leadership.

Qualifications:

• 3+ years of Tier II IT support experience in public, education, or library settings.
• Strong troubleshooting skills, especially with print release/payment systems.
• Proficient in Windows OS, Microsoft Office, and basic networking.
• Excellent communication and documentation skills.
• Valid driver’s license and ability to travel locally.

Additional Details:

• Seniority Level: Associate
• Employment Type: Contract
• Job Function: Information Technology
• Industries: Software Development, IT Services, and Consulting

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