Public Information Specialist

City of Tucson; United States; On-site; USD 55,000 - 83,000; Full time

Job summary

City of Tucson’s Department of Transportation and Mobility seeks a Public Information Specialist to support transportation initiatives, engage Ward offices, constituents, businesses, and communities. The role manages outreach, events, media inquiries, and ensures timely communication with stakeholders.

The position requires a Bachelor's degree and at least 3 years of relevant experience, with duties including creating materials, coordinating events, and producing social media content to inform

Qualifications

• Bachelor’s degree required.
• Three (3) years of relevant experience.
• Equivalency: year-for-year substitution allowed.

Responsibilities

• Produces and distributes information about transportation initiatives, projects and services.
• Attends design and construction project meetings gathering information and updating the public on project impacts.
• Supports evening and weekend events with sign-in, photography and outreach duties.
• Attends SERC meetings to discuss upcoming events and traffic impacts.
• Reviews event traffic control plans to ensure public access during events.
• Designs project fact sheets, surveys and materials for events.
• Manages outreach materials and coordinates giveaways and newsletters.
• Coordinates with consultants, department staff and vendors for event schedules and logistics.
• Prepares materials related to Title VI Civil Rights Act for accessibility and awareness.
• Collects and uploads surveys after events.
• Drafts, revises and proofs outreach materials for events, notices, social posts and websites.
• Creates relationships with Ward offices and community groups affected by projects.
• Communicates with Ward offices about outreach and upcoming events.
• Designs graphic content for social media and schedules posts across platforms.
• Films and edits educational videos to promote department initiatives.
• Performs other duties as assigned.

Skills

English and Spanish fluency

Education

Bachelor's degree

Job description

Position Specific Summary

The Public Information Specialist position at the City of Tucson’s Department of Transportation and Mobility is responsible for supporting the City’s initiatives, fostering effective communication and engagement with Ward offices, constituents, businesses, and other local communities. This position manages project outreach, coordinates events, media inquiries, and maintains clear and timely communication with all stakeholders. Work is performed under the supervision of the Transportation Administrator. This position does not supervise.

Duties and Responsibilities

• Produces and distributes information about transportation initiatives, projects and services.
• Attends design and construction project meetings gathering information, asking questions and providing updates to the public about project impacts.
• Provides support during evenings and at weekend events to assist with sign-in, photographs activities of events and provides communication support.
• Attends Special Events Review Committee (SERC) meetings to discuss upcoming events and traffic impacts.
• Reviews and comments on the event traffic control plan to ensure constituents maintain necessary access during events.
• Designs project fact sheets, surveys and other materials for events.
• Coordinates giveaways and manages outreach materials such as postcards, yard signs and newsletters to keep the public informed about project developments.
• Coordinates with consultants, department staff and food vendors to finalize event schedules and logistics.
• Prepares informational materials related to Title VI Civil Rights Act of 1964, for public events to ensure accessibility and public awareness.
• Collects, scans and uploads completed surveys following events.
• Coordinates, drafts, designs, revises and proofreads outreach materials for events, yard signs, news releases, notification letters, social media posts and project websites.
• Creates and cultivates relationships with Ward offices, community members and groups impacted by transportation projects.
• Collaborates and communicates with Ward offices and the community regarding outreach and shares information about upcoming transportation events.
• Coordinates and designs graphic content for general social media.
• Schedules social media posts across all official City of Tucson and Department of Transportation and Mobility platforms.
• Films and edits educational videos to promote the department’s efforts and initiatives.
• Performs all other duties and tasks as assigned.
• All duties and responsibilities listed are subject to change.

MINIMUM QUALIFICATIONS

• Education Bachelor's degree
• Experience Three (3) years of relevant experience
• Equivalency Any combination of relevant education and experience may be substituted on a year-for-year basis.
• License/Certifications

Preferred Qualifications

• Preferred Qualifications Education: Bachelor’s degree in related field
• Preferred Qualifications Experience: Three (3) years of directly related experience
• Preferred Qualifications License/Certifications: Valid and unrestricted Driver License with two (2) years of licensed driving is required
• Preferred Qualifications: Bachelor's degree in Public Relations, Journalism, Communications or related field.
• Fluency in both written and spoken English and Spanish

Position Details

Job Profile J0220 - Public Information Specialist View full job profile including classification specifications and physical demands at https://www.tucsonaz.gov/Departments/Human-Resources/Tucson-Talent.

Compensation Grade G107 Hourly Range $26.57 - 39.86 USD The City of Tucson considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

Fair Labor Standards Act (FLSA) Exempt Position Type Regular Time Type Full time Department Department of Transportation and Mobility Department Link https://www.tucsonaz.gov/Departments/Transportation-Mobility

Background Check This position has been designated to require a criminal background check. The City of Tucson is a Second Chance Employer.

ABOUT US Benefits

The City of Tucson offers a generous benefits package for benefit-eligible positions. The comprehensive, flexible, and affordable coverage is designed to optimize health and well-being, security and future, and peace of mind. Benefits begin with medical, dental, vision, life, disability, and FSA coverage, surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings. With your well-being in mind, our paid time off program provides new hires with 38 paid days off in the first year of employment, with time off increasing steadily in subsequent years. We offer twelve weeks of paid parental leave, paid tuition reimbursement, student loan repayment, off- and on-the-job training, and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours. You can learn more about your benefits at https://www.tucsonaz.gov/Departments/Human-Resources/Employee-Benefit-Snapshot.

Citizenship

The City of Tucson employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services. The City of Tucson does not offer visa sponsorship.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer

The city does not discriminate based on race, color, religion, sex (including sexual orientation, gender identity, and pregnancy), national origin, veteran status, age, disability, genetic testing, or any other protected status. If you believe you have been a victim of discrimination, you may file a complaint with the City of Tucson's Office of Equal Opportunity Programs, U.S. Equal Employment Opportunity Commission (EEOC) or Arizona Attorney General's Office of the Civil Rights Division (ACRD).

ADA Accessibility Compliant Form

The City of Tucson is committed to providing access and reasonable accommodation for individuals with disabilities or who require religious accommodation; please contact Human Resources at [e-mail].

City Organization

The City of Tucson, founded in 1775 and incorporated in 1877, is a City Manager-led Mayor and Council government organization comprised of over 5,000 dedicated employees.

Tucson Community

The City of Tucson is recognized as a Top 20 “Best City in America” by Resonance Consultancy. Tucson, Arizona, is a thriving center of bioscience, aerospace/defense, optics, mining, and logistics. With a city population of more than 540,000 and a regional population of more than 1million, Tucson has 330‑plus days of sunshine a year and is surrounded by majestic mountain ranges. A small‑town feel with big‑city amenities complements its natural beauty. You can learn more about Tucson, Arizona, at Visit Tucson, Arizona.