Public Information Officer

City of Cleveland; Cleveland (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Job summary

City of Cleveland seeks a Public Information Officer for the Mayor’s Office of Sustainability to lead communications for climate action and sustainability initiatives. You will craft messaging for diverse audiences, manage digital programs, and collaborate with city departments and external partners.

The role requires strong leadership, excellent writing, and experience in public-facing communications, with a focus on transparency and community engagement.

Qualifications

• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing or related field.
• Experience in public-facing communications and leadership in a governmental or large organization preferred.
• Knowledge of sustainability and climate justice principles is a plus.
• Ability to manage projects to time and budget.

Responsibilities

• Develop and oversee a comprehensive strategic communications plan aligned with CAP/MAP and Mayor priorities.
• Manage multiple communications projects with priorities, timelines and stakeholder reviews.
• Support sustainability initiatives across City operations and external partners.
• Provide communications guidance to leadership and program staff for audiences and messaging.
• Oversee digital and social media, content development, and paid promotions.
• Maintain and update Mayor’s Office of Sustainability website pages.

Skills

Strategic communications

Public relations

Media relations

Digital communications

Leadership

Content development

Education

Bachelor's Degree

Tools

Adobe InDesign

Canva

Mailchimp

Eventbrite

SurveyMonkey

Hootsuite

Job description

Public Information Officer

About The Mayor’s Office Of Sustainability

Join a team of passionate changemakers in advancing sustainability and climate justice across the City of Cleveland. The Mayor’s Office of Sustainability (MOS) works to implement community and operational climate action plans that have been built and updated in collaboration with residents, businesses, large employers, city employees, and other stakeholders. The MOS is dedicated to climate action advocacy and the just empowerment of all community members for the sustained resilience Cleveland, a thriving green city on a blue lake.

Description

Public Information Officer

About The Mayor’s Office Of Sustainability

Join a team of passionate changemakers in advancing sustainability and climate justice across the City of Cleveland. The Mayor’s Office of Sustainability (MOS) works to implement community and operational climate action plans that have been built and updated in collaboration with residents, businesses, large employers, city employees, and other stakeholders. The MOS is dedicated to climate action advocacy and the just empowerment of all community members for the sustained resilience Cleveland, a thriving green city on a blue lake.

About The Opportunity / Job Summary

The Mayor’s Office of Sustainability is seeking an expressive, mission-driven and professional communicator to serve as the Public Information Officer for sustainability and climate justice efforts at the city. The position oversees the MOS strategic communications portfolio, including public information and media relations, digital and social media communications, brand management, content development, and marketing for city initiatives and events that advance sustainability and climate action. The position also entails regional, national and international audience engagement.

The ideal candidate is able to understand, synthesize, and effectively communicate technical and programmatic information, has professional experience with leadership, public-facing and internal organizational communications, and has experience in digital, video, audio and written communication channels.

Examples of Duties

Under administrative direction, is responsible for planning and administering a specific project or program for a City department. Serves as the administrative supervisor on projects or programs. Plans, assigns, supervises, and reviews activities of subordinate personnel. Monitors the project or program's operating budget and assists in the annual preparation of same. Designs, implements, and monitors procedures utilized in program evaluation. Develops and secures commitments from other City departments and agencies to provide services to program participants. Provides technical assistance or reviews program policies and procedures. Maintains current information and oversees the preparation of project status reports. Prepares financial and narrative reports and program applications. Communicates project/program status and information to municipal officials and/or public and private entities. May supervise employees assigned to the respective project. Performs other related duties as required.

Minimum Qualifications

Bachelor's Degree from an accredited four-year college or university in Business or Public Administration, Social Sciences, or closely related field preferred. Two (2) years of any equivalent combination of education, training and experience in program administration required. Must be able to lift and carry thirty (30) pounds. Valid State of Ohio Driver's License required.

Essential Job Duties

• Lead the development and implementation of an annual Mayor’s Office of Sustainability’s comprehensive strategic communications plan, ensuring alignment with the Climate Action Plan (CAP), Municipal Action Plan (MAP), Mayoral priorities, and other City initiatives.
• Manage multiple communications projects simultaneously, establishing priorities, timelines, deliverables, and appropriate review and approval processes.
• Identify and support communications needs for sustainability-related projects and initiatives across City operations.
• Support collaborative communications with external partners that advance City CAP, MAP, and other sustainability-related goals and objectives.
• Provide strategic communications guidance to Office leadership, subject matter experts, and program staff regarding audiences, messaging, communications opportunities, and public-facing materials.
• Manage digital and social media communications, including content development, design, audience engagement, and paid promotions.
• Manage internal- and external-facing website pages related to the Mayor’s Office of Sustainability’s work.
• Support collaborative communications and information sharing with external coalitions and partners and identify opportunities to amplify Cleveland’s sustainability work through regional and national platforms.
• Develop and design communications and marketing materials, including social media content, graphics, and templates for reports, fact sheets, flyers, signage, and other digital and print products.

Preferred Qualifications

• Degree in Communications, Public Relations, Journalism, Marketing, Business or Environmental Studies preferred.
• Minimum of three (3) years of experience in a professional environment; a governmental and/or large organization preferred.
• Demonstrated knowledge, training or experience in sustainability and climate justice principles and triple bottom line thinking.
• Demonstrated ability to self-manage to complete projects on time and within budget.
• Strong knowledge of local, state and/or federal food safety and body art codes, rules and regulations.
• Experience in training or workforce development.

Knowledge, Skills & Abilities

• Excellent written and verbal communication, and interpersonal skills (writing samples may be requested) and media training.
• Website editing, updating and management at WYSIWYG level
• Graphic design skills and familiarity with digital design software (Adobe InDesign, Canva, etc.)
• Proven experience with social media (Facebook, X, BlueSky, Hootsuite) and other online tools (Mailchimp, Eventbrite, SurveyMonkey)
• Proficiency in MS Office Suite / MS 365

https://www.clevelandohio.gov/city-hall/departments/human-resources/total-rewards

The City’s guiding principles are as follows: Placing Clevelanders at the Center, Empowering Employees to Do Purposeful Work, Defining Clear and Pragmatic Objectives, Leading with Trust and Transparency, Striving for Equity in All We Do, and Embracing Change. All City employees are responsible for embracing and carrying out these principles in all that they do.

The City of Cleveland makes available a variety of benefit options depending upon your employment status and any applicable union membership.

• comprehensive medical, dental, vision, prescription medical and life insurance.

Specific information regarding benefit eligibility will be discussed and reviewed at the time of hire.

01

Describe your personal and/or professional experience advancing environmental sustainability and/or climate action.

02

Describe your experience and approach for posting content on social media platforms, or communicating digitally in other ways for an organization, business or group.

03

What is your experience in public facing communications?

04

What is your experience in collaborating in a team setting?

• Required Question