PUBLIC HEALTH REPRESENTATIVE 2*-05062025-67519

State of Tennessee; Nashville (TN); On-site; USD 38,000 - 49,000; Full time

Job summary

An established industry player is seeking a dedicated Public Health Representative to join their team in Nashville. This role involves conducting vital field investigations and implementing disease control programs to protect community health. You'll work with a range of stakeholders, providing education and support while utilizing your skills in data management and interpersonal communication. If you're passionate about public health and eager to make a difference in your community, this opportunity offers a rewarding career path with significant impact.

Qualifications

• Bachelor's degree required with experience in health programs.
• Experience in communicable disease investigation preferred.

Responsibilities

• Conduct field investigations of communicable diseases.
• Provide counseling for risk reduction to individuals or groups.
• Maintain accurate records and produce reports.

Skills

Active Learning

Active Listening

Critical Thinking

Negotiation

Time Management

Social Perceptiveness

Complex Problem Solving

Education

Bachelor's Degree in Public Health or related field

Tools

Computer

Scanner

Printer

Copier

Fax

Telephone

Job description

Job Information

State of Tennessee Job Information

Opening Date/Time	05/06/2025 12:00AM Central Time
Closing Date/Time	05/12/2025 11:59PM Central Time
Salary (Monthly)	$3,197.00 - $4,001.00
Salary (Annually)	$38,364.00 - $48,012.00
Job Type	Full-Time
City, State Location	Nashville, TN
Department	Health

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF HEALTH, LOCAL HEALTH DIVISION, DAVIDSON COUNTY

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

https://www.tn.gov/content/dam/tn/health/program-areas/careers/04%2023%2025%20PH%20Rep%202%20job%20ad.pdf

Qualifications

Education and Experience: Graduation from an accredited college or university with a bachelor's degree and experience equivalent to one year of full-time professional health program experience that involves the investigation, prevention or treatment of individuals with communicable diseases.

Substitution of Experience for Education: Qualifying full-time professional health program experience that involves the investigation, prevention or treatment of individuals with communicable diseases may be substituted for the required education, on a year-for-year basis, to a maximum of four years.

Substitution of Education for Experience: Additional qualifying graduate coursework in public health, public health education, epidemiology, nursing, or social work may be substituted for the required experience, on a year-for-year basis, to a maximum of one year (e.g., 36 graduate quarter hours in one or a combination of the above listed fields may substitute for one year of the required experience).

Necessary Special Qualifications: A valid motor vehicle operator's license may be required.

Examination Method: Education and Experience, 100%, for Preferred Service positions.

Overview

Summary: Under general supervision, is responsible for professional public health field contact work of average difficulty and/or provide oversite to a moderate region wide program; and performs related work as required.

Distinguishing Features: ,This is the working class in the Public Health Representative sub-series. An employee in this class implements the sexually transmitted disease (STD), human immunodeficiency virus (HIV), tuberculosis and immunization programs within the county health department by performing a full range of epidemiological investigative, public information, disease control program implementation, and monitoring work, or performs alcohol and drug abuse treatment and prevention program monitoring work and provides technical assistance. This class is flexibly staffed with and differs from the Public Health Representative 1 in that an incumbent of the latter functions at the entry level. This class differs from the Public Health Representative 3 in that an incumbent of the latter may function in a supervisory capacity and/or provide oversite to a moderate to large statewide program.

Responsibilities

Getting Information:

1. Conducts field investigation of disease suspects and contacts.
2. Interviews patients diagnosed as having a communicable disease to determine other persons who may have been exposed to the disease or who may have exposed the patient.
3. Locates disease suspects and refer them to the appropriate diagnostic facility for examination and needed treatment.

Assisting and Caring for Others:

1. Performs phlebotomy and tuberculosis skin tests according to guidelines and procedures.
2. Observes patients during field visits for compliance with prescribed treatment regimens including direct observation of treatment (DOT).
3. Provides expedited partner-delivered therapy according to guidelines.

Interacting with Computers:

1. Enters data into the Sexually Transmitted Disease and Human Immunodeficiency Virus database.
2. Uses computer systems to enter data or process information.
3. Enters data into surveillance and case management systems to maintain information for field records, laboratory results and task lists.

Coaching and Developing Others:

1. Provides risk reduction or behavioral counseling to individuals or groups for the purpose of reducing the risk of acquiring or transmitting a communicable disease.
2. Determines and advises individuals of the best means of reducing risk.
3. Conducts case management and observation of field staff to evaluate staff development needs.

Organizing, Planning, and Prioritizing Work:

1. Prioritizes and conducts tasks based on importance, urgency and other scheduled activities.
2. Implements program standards, goals, objectives and guidelines.

Scheduling Work and Activities:

1. Schedules audits according to program requirements.
2. Schedules community events and activities.
3. Schedules appointments for patients.

Performing Administrative Activities:

1. Reviews records to ensure accuracy and completeness.

Making Decisions and Solving Problems:

1. Provides risk reduction or behavioral counseling to groups to reduce the risk of transmitting communicable diseases.

Documenting/Recording Information:

1. Maintains records and produce reports.
2. Records information in patient records.

Establishing and Maintaining Interpersonal Relationships:

1. Develops rapport with patients and community partners.
2. Maintains professional working relationships with co-workers and community partners.

Communicating with Persons Outside Organization:

1. Interacts with others and serves as a Health Department representative.
2. Develops and maintains an ongoing working relationship with laboratories, health care providers and community-based organizations.

Updating and Using Relevant Knowledge:

1. Learns to review departmental policies and procedures to keep current of any changes, revisions or additions.
2. Attends and completes all required training.

Operating Vehicle, Mechanized Devices, or Equipment:

1. Transports patients to Tuberculosis clinic for evaluation and treatments.
2. Utilize personal vehicle for extensive authorized travel.

Processing Information:

1. Audits records to ensure compliance with laws designed to control transmission of communicable diseases.
2. Conducts laboratory and hospital surveillance activities.

Resolving Conflicts and Negotiating with Others:

1. Handles complaints, settles disputes and resolves conflicts or otherwise negotiate with others.

Monitoring and Controlling Resources:

1. Monitors program activities to ensure program goals are being met.

Communicating with Supervisors or Peers:

1. Maintains positive, constructive and cooperative communication by telephone, in written form, in email or in person with supervisors and peers.

Interpreting the Meaning of Information for Others:

1. Explains tests, procedures and results to appropriate individuals according to guidelines.

Developing and Building Teams:

1. Encourages and builds mutual trust, respect, and cooperation among team members.

Competencies (KSA's)

Competencies:

1. Conflict Management
2. Integrity and Trust
3. Negotiating
4. Organize
5. Perseverance
6. Planning
7. Priority Setting
8. Problem Solving
9. Time Management
10. Timely Decision Making
11. Written Communication

Knowledge:

1. Administration and Management
2. Clerical
3. Computers and Electronics
4. Customer and Personal Service
5. Education and Training
6. Law and Government
7. Mathematics
8. Personnel and Human Resources
9. Psychology
10. Sociology and Anthropology
11. Therapy and Counseling

Skills:

1. Active Learning
2. Active Listening
3. Critical Thinking
4. Learning Strategies
5. Mathematics
6. Monitoring
7. Reading Comprehension
8. Science
9. Speaking
10. Writing
11. Coordination
12. Instructing
13. Negotiation
14. Persuasion
15. Service Orientation
16. Social Perceptiveness
17. Complex Problem Solving
18. Management of Personnel Resources
19. Time Management

Abilities:

1. Category Flexibility
2. Deductive Reasoning
3. Inductive Reasoning
4. Memorization
5. Number Facility
6. Oral Comprehension
7. Oral Expression
8. Perceptual Speed
9. Problem Sensitivity
10. Selective Attention
11. Speed of Closure
12. Time Sharing
13. Written Comprehension
14. Written Expression
15. Arm-Hand Steadiness
16. Finger Dexterity
17. Manual Dexterity
18. Auditory Attention
19. Depth Perception
20. Speech Clarity
21. Speech Recognition

Tools & Equipment

1. Computer
2. Scanner
3. Printer
4. Copier
5. Fax
6. Telephone

Other office equipment as needed.

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

**Agencies may allow an exception based on other factors.