Public Health Program Coordinator-Bilingual

Tulare County, CA; Visalia (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Spanish language premium

Job summary

Tulare County Health & Human Services Agency in Visalia seeks a senior administrator to coordinate day-to-day operations of Public Health programs, oversee QA/QC, customer service, and process improvement, while supervising office staff.

Requirements include an Associate's degree and 3–5 years of supervisory experience in emergency management or health services, with fluency in Spanish and English. A background check and pre-employment screening may apply.

Qualifications

• 3 years of progressively responsible supervisory or administrative experience in emergency management, or WIC clinic setting, local government or health and human services.
• Knowledge of supervision principles, time management, and program staff development.
• Bilingual Spanish/English proficiency required; Spanish reading/writing/speaking fluency required.

Responsibilities

• Coordinate day-to-day activities of Public Health programs, including QA/QC, customer service, problem-solving, safety, process improvement, EHR systems, and supervision.
• Plan, organize and direct the work of office staff delivering services to clients and participants.
• Review staff work per County policy and prepare statistical reports for analysis and performance metrics.
• Create and manage contracted services for Public Health programs.

Skills

Supervisory experience

Emergency management

HIPAA knowledge

Bilingual Spanish/English

Education

Associate's degree (general education, business, public administration, or related)

Job description

This recruitment will establish an employment list to fill current and any future vacancies within the Health & Human Services Agency. The anticipated life of the employment list is six months.

Current vacancy is with the Health & Human Services Agency located in Visalia. The anticipated life of the list is six months.

Spanish bilingual designated positions are entitled to an additional $.63 (cents) per hour. A Spanish proficiency exam will be required. Applicants must be fluent in the ability to read, write and speak in the Spanish language as well as in English.

• Coordinates the day-to-day activities of Public Health programs, including oversight of quality assurance/quality control, customer service, problem-solving, safety, process improvement, electronic health record systems, and supervision.
• Plan, organize and direct the work of office staff involved in the delivery of services to clients, patients, and participants of County services.

• Review the work of staff in accordance with County policy, regulations, standards, and quality assurance requirements.
• Direct staff in the preparation of statistical reports required for analysis and performance criteria.
• Create and manage contracted services for Public Health programs.

Minimum qualifications are used as a guide for establishing the education, training, experience, special skills and/or license which are required and equivalent to the following.

Education:

• Associate's degree with courses specializing in general education, business, public administration, or a closely related field.

Experience:

• Three (3) years of progressively responsible supervisory or administrative experience working in emergency management, or WIC clinic setting, local government or health and human services

Equivalencies:

Education:

• Equivalent to completion of the twelfth (12th) grade.

Experience:

• Five (5) years of progressively responsible supervisory or administrative experience working in emergency management, or WIC clinic setting, local government or health and human services

Knowledge of:

• Principles and methods of supervision including evaluation, counseling, motivating, and training.
• Modern office procedures including filing, typing, faxing, e-mailing, and business telephone techniques.
• Project management, technical writing and group facilitation.
• Organizational and time management skills.
• Programs and services with health clinics and systems.
• Principles of emergency management, including mitigation, preparedness, recovery, and response.
• Emergency management principles and theory.
• Standardized emergency management systems (SEMS) Incident Command System (ICS), National Incident Management System (NIMS) Homeland Security Exercise Evaluation Program (HSEEP)
• Hazard and Vulnerability Analysis

Skill/Ability to:

• Work and communicate effectively with people of various education and socioeconomic backgrounds by respecting beliefs, interpersonal styles and behaviors of both clients and co-workers.
• Operate contemporary office equipment inclusive of a computer, keyboard, and all applicable electronic equipment.
• Organize, implement, and direct program staff to ensure compliance with County policy and State and Federal requirements; develop and recommend policies and procedures related to assigned operations.
• Plan, organize and direct the work of office staff.
• Supervise, train, and evaluate staff.
• Organize and delegate work appropriately to meet deadlines.
• Learn and understand HIPAA rules and regulations.
• Effectively work independently and in a team-oriented environment.
• Assist in the development and monitoring of an assigned budget.
• Work independently.
• Read, interpret, and explain complex documents, rules, regulations, policies and procedures.
• Establish goals and objectives, and implement plans to meet those objectives.
• Collect and evaluate information, establish facts, draw valid conclusions, and take appropriate actions or make appropriate recommendations.
• Establish and maintain cooperative working relationships with those contacted in the course of work.
• Speak, read and write in Spanish, as well in addition to English.

License or Certificate:

• Possession of, or ability to obtain, an appropriate, valid California driver's license.

Conditions of Employment

Candidates selected may be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam.

College Cost Reduction Access Act

This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

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