Public Health Office Specialist & Case Aide

Cook County Co-op; Grand Marais (MN); On-site; USD 36,000 - 39,000; Full time

Job summary

Cook County MN is seeking an in-person Office Support Specialist/Case Aide in Grand Marais, MN. The role involves customer service, data entry, and clerical support within PHHS, with a structured pay scale and full county benefits.

Starting hourly rate ranges from $26.28 to $28.43, with potential to $35.97 per hour and annual earnings up to about $74,818. This is a full-time 40-hour-per-week position with benefits.

Qualifications

• Three years technical clerical and customer service experience or equivalent.
• Ability to achieve 70 percent or higher on an established written exam.
• Valid driver’s license.
• Experience in a health care or human services agency is preferred.

Responsibilities

• Act as primary customer service specialist for PHHS, directing intake requests and maintaining confidentiality.
• Provide office support including data entry, photocopying, faxing, and word processing; prepare for audits and meetings.
• Create client profiles in electronic health records and prepare intake documents for assessments.
• Process and route documents, manage mail, and orders supplies as needed.
• Assist with eligibility processing, data entry, and maintaining case records and EDMS.
• Attend mandatory annual training and support clerical tasks across PHHS units.

Skills

Customer service

Data entry

Typing

Teamwork

Interpersonal skills

Tools

PowerPoint

Job description

Cook County MN is seeking an in-person Office Support Specialist/Case Aide in Grand Marais, MN. The role involves customer service, data entry, and clerical support within PHHS, with a structured pay scale and full county benefits.

Starting hourly rate ranges from $26.28 to $28.43, with potential to $35.97 per hour and annual earnings up to about $74,818. This is a full-time 40-hour-per-week position with benefits.