Public Health Admin & Front Desk Specialist

Northeast Health District; Northern (KY); Hybrid; USD 31,000 - 38,000; Full time

Benefits offered by this job

13 Paid Holidays

Generous Annual and Sick Leave

Health, Dental, Vision, and Life Insur

State Retirement Plan

Continuing Education Opportunities

Employee Assistance Program

Wellness Program

Employee Discounts

Job summary

Madison County Health Department in Danielsville, GA, is seeking an Administrative Support professional to provide essential clerical and administrative support to health department programs. You will serve as a key contact for patients and community members accessing public health services.

The ideal candidate is organized, dependable, customer-service focused, and comfortable in a busy healthcare environment, with strong attention to detail and communication skills.

Qualifications

• Excellent customer service and interpersonal skills.
• Strong verbal and written communication abilities.
• Good interviewing, reading, and comprehension skills.
• Strong computer and data-entry skills.
• Attention to detail and numerical accuracy.
• Ability to maintain organized records.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Ability to work independently and as part of a team.
• Professionalism and discretion with confidential information.

Responsibilities

• Greet and assist patients, visitors, and community members professionally.
• Perform front-desk and reception duties, including calls and inquiries.
• Schedule appointments and assist with patient registration and intake.
• Perform WIC registration and clerical support for WIC and other programs.
• Enter and update information in databases and systems.
• Maintain organized electronic and paper records and documentation.
• Review forms for completeness and accuracy.
• Assist with filing, scanning, copying, and correspondence.
• Communicate program requirements and general information to patients.
• Maintain confidentiality of patient information in line with requirements.
• Provide administrative support to management and clinical staff.
• Perform other related duties as assigned.

Skills

Customer service

Interpersonal skills

Verbal communication

Written communication

Data entry

Record keeping

Multitasking

Confidentiality

Tools

Computer skills

Job description

Madison County Health Department in Danielsville, GA, is seeking an Administrative Support professional to provide essential clerical and administrative support to health department programs. You will serve as a key contact for patients and community members accessing public health services.

The ideal candidate is organized, dependable, customer-service focused, and comfortable in a busy healthcare environment, with strong attention to detail and communication skills.