Public - Facilitator

Augusta National Golf Club; United States; On-site; USD 14,000 - 19,000; Part time

Job summary

Augusta National Golf Club is seeking a Checkout Facilitator/Usher for the Masters Tournament in Augusta, GA. The role focuses on greeting patrons, directing flow to the POS, and ensuring merchandise is neatly presented for checkout.

The position requires ability to lift up to 30 pounds, work in varying weather, and maintain club standards of service. Pay is hourly at $12.00, with mandatory scheduling including holidays and weekends.

Qualifications

• Customer-service oriented demeanor.
• Ability to greet and direct patrons professionally.
• Physical capability to lift up to 30 pounds and stand for extended periods.
• Reliable and detail-oriented with confidentiality and integrity.

Responsibilities

• Greet and direct members, players, caddies and patrons in a friendly, professional manner.
• Remove hangers and fold merchandise to make hang tags easy to locate and return products to bags.
• Direct patrons flow from impulse displays to the first available POS register.
• Assist stockers by organizing merchandise in display areas.

Skills

Interpersonal skills

Teamwork

Physical stamina

Reliability

Tools

POS system

Job description

Become part of the tradition by working at the upcoming Masters Tournament. You’ll do more than experience the most storied event in sports – you can help us make it even better than the year before. Working and learning alongside a world-class team, you’ll make lasting connections and create memories you – and our patrons - will never forget. At the Masters, every detail matters, and you can make all the difference.

The Checkout Facilitator is primarily responsible for removing hangers, folding the product so that the cashier can easily find the hang tag and placing the products back in the bags, ensuring all service meets Club standards. The Checkout Usher responsibilities include directing patrons flow from impulse display areas to the first available POS register, ensuring all service meets Club standards.

Pay Rate: $12.00/hr

Essential Functions of the Job

• Greets and directs all members, players, caddies and patrons in a friendly, courteous and professional manner.
• The Checkout Facilitator removes hangers, folds the product so that the cashier can easily find the hang tag and places the products back in the bags, ensuring all service meets Club standards.
• The Checkout Usher directs patrons flow from impulse display areas to the first available POS register.
• Assists the Stockers by straightening any merchandise in the display areas.

Other Duties and Responsibilities

• Maintains the confidentiality of all Club business.
• Demonstrates a commitment to upholding professional standards in the work environment.
• Performs other duties which are deemed by management to be an integral part of the job.
• Attends mandatory orientation and training sessions.
• Required to work schedule as defined by department to include holidays, weekends and overtime as needed.

Qualifications/Skills/Knowledge/Attributes (required unless stated otherwise)

• Displays interpersonal skills to work within a team environment.
• Ability to work in conditions that may include heat, cold, rain or other adverse conditions.
• Requires stooping, bending, lifting and transporting of objects up to 30 pounds.
• Requires sitting or standing for extended periods of time.
• Displays integrity and sincerity interacting with others.

Located in Augusta, GA, Augusta National Golf Club is dedicated to being the finest private golf club for its members and hosting the world-renowned Masters Tournament. Inspired by the mission of its founders, Bobby Jones and Clifford Roberts, the Club strives to promote the virtues of the game through the Masters, Augusta National Women’s Amateur, Drive, Chip and Putt, Asia-Pacific Amateur Championship and Latin America Amateur Championship. In addition to advancing the game’s development, the Club is committed to supporting its employees and contributing to the community while upholding the values of continuous improvement and unparalleled service in all endeavors.