Public Engagement Operations Coordinator

HRA/DEPT OF SOCIAL SERVICES; New York (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

HRA/DEPT OF SOCIAL SERVICES is seeking a Community Associate to support the NYC Public Engagement Unit (PEU). You will handle day-to-day operational and administrative tasks across PEU programs, assist with inventory, outreach materials, onboarding, and event logistics.

The role requires strong organization, detail-orientation, and the ability to work with diverse partner teams in a fast-paced city environment. Residency in NYC is typical for City postings.

Qualifications

• Minimum: high school diploma or equivalent and three years of experience in community work or related duties.
• Experience in coordinating operations or administrative tasks is preferred.
• Proficiency with Microsoft Office Suite (Excel, Outlook, Word) is expected.
• Familiarity with project/tracking systems such as Freshservice or Monday.com is a plus.
• Strong written and verbal communication abilities are essential.
• Ability to work across teams and manage multiple priorities in a fast-paced environment.

Responsibilities

• Support day-to-day operational and administrative functions for PEU programs and initiatives.
• Assist with organizing inventory, outreach materials, supplies, and deliveries.
• Aid onboarding activities for new staff and coordinate event logistics.
• Maintain operational systems, reports, and internal documentation.
• Coordinate facilities and communications with internal/external partners.

Skills

Operational coordination

Organizational skills

MS Office Suite (Excel, Outlook, Word,

Microsoft Teams

Slack

Freshservice

Monday.com

Communication skills

Team collaboration

Attention to detail

Events support

Confidential information handling

Driver's license

Education

High school diploma or equivalent

Job description

HRA/DEPT OF SOCIAL SERVICES is seeking a Community Associate to support the NYC Public Engagement Unit (PEU). You will handle day-to-day operational and administrative tasks across PEU programs, assist with inventory, outreach materials, onboarding, and event logistics.

The role requires strong organization, detail-orientation, and the ability to work with diverse partner teams in a fast-paced city environment. Residency in NYC is typical for City postings.