Public Communications Specialist

Chicago Transit Authority; Chicago (IL); On-site; USD 76,000 - 93,000; Full time

Job summary

Chicago Transit Authority seeks a Publications Representative to write, edit and coordinate public information materials for CTA customers and employees. You’ll monitor the CTA website, develop timely alerts and maps, and collaborate with Planning, Media Relations, and Graphics to ensure accurate messaging.

This role requires a bachelor’s in communications and strong writing and communication skills, with responsibilities including updating maps and handling external requests for CTA content.

Qualifications

• Bachelor’s degree in Communications or related field as required.
• Two years of writing experience.
• Strong writing and communication skills.

Responsibilities

• Prepares, writes, edits, proofreads and coordinates production of CTA service materials.
• Monitors CTA website daily to ensure posted information is current and accurate.
• Creates, edits and distributes time-sensitive customer alerts and flyers across multiple channels.
• Collaborates with Planning, Media Relations, External Electronic Communications, and operations to ensure consistent messaging.
• Coordinates updating of CTA bus/rail system maps and related publications.
• Processes external requests for usage of CTA maps and logos for publication.

Skills

Strong writing

Strong communication

Education

Bachelor’s Degree in Communications

Tools

Windows

Microsoft Office

Job description

Chicago Transit Authority seeks a Publications Representative to write, edit and coordinate public information materials for CTA customers and employees. You’ll monitor the CTA website, develop timely alerts and maps, and collaborate with Planning, Media Relations, and Graphics to ensure accurate messaging.

This role requires a bachelor’s in communications and strong writing and communication skills, with responsibilities including updating maps and handling external requests for CTA content.