Public Benefits Navigator I

State of Nevada (NV); Yerington (NV); On-site; USD 42,000 - 62,000; Full time

Job summary

The Division of Social Services in Nevada is filling vacancies for Family Services Specialist 1, with opportunities underfilling Family Services Specialist 2 in Yerington. Family Services Specialists interview applicants and recipients of public assistance, explain eligibility, and gather information to determine applicable programs.

They assist clients in completing applications, verify information, compute income, and determine eligibility according to regulations.

Qualifications

• Must type a minimum of 35 wpm accurately with a certificate within 12 months.
• One or more years of applicable experience as described in the job duties and graduation from high school or equivalent education.

Responsibilities

• Assist clients with completing required applications, declarations, forms and reviewing information.
• Interview clients to assess needs and determine eligibility.
• Research, verify and evaluate information to establish eligibility.
• Compute income and other factors impacting benefits.
• Coordinate services with community providers and agency personnel.

Skills

Interviewing

Interpersonal communication

Typing 35 wpm

Mathematical computations

Education

High school diploma or equivalent

Tools

Office software

Job description

The Division of Social Services in Nevada is filling vacancies for Family Services Specialist 1, with opportunities underfilling Family Services Specialist 2 in Yerington. Family Services Specialists interview applicants and recipients of public assistance, explain eligibility, and gather information to determine applicable programs.

They assist clients in completing applications, verify information, compute income, and determine eligibility according to regulations.