Eligibility & Family Services Specialist I

State of Nevada (NV); Reno (NV); Presencial; USD 36.000 - 48.000; Jornada completa

Descripción de la vacante

The State of Nevada Division of Social Services seeks entry-level Family Services Specialists in Reno to support public assistance programs. You will interview applicants, explain eligibility, gather information, verify details with landlords, employers, and creditors, and compute income to determine benefits.

This role requires a high school diploma or equivalent, a typing speed of at least 35 wpm, and adherence to privacy rules; it offers training and pathways to journey-level positions.

Formación

• Typing speed of at least 35 wpm with verification.
• One year or more of relevant experience.
• High school diploma or equivalent completed.
• Ability to communicate clearly and interview clients.

Responsabilidades

• Assist clients in completing required applications and declarations.
• Interview clients to explain conditions and elicit information.
• Interview clients to assess vocational potential and employment options.
• Research, verify, and evaluate information to establish eligibility.
• Compute income and other factors affecting benefits.
• Identify existing job skills, work experience and barriers to employment.
• Explain program objectives, requirements and services to clients.
• Develop a personal responsibility plan and an individualized training plan.
• Coordinate services with community providers and agency personnel.
• Perform related duties as assigned.

Conocimientos

Typing 35 wpm

Interpersonal skills

Written communication

Policy interpretation

Customer service

Educación

High school diploma or equivalent

Descripción del empleo

The State of Nevada Division of Social Services seeks entry-level Family Services Specialists in Reno to support public assistance programs. You will interview applicants, explain eligibility, gather information, verify details with landlords, employers, and creditors, and compute income to determine benefits.

This role requires a high school diploma or equivalent, a typing speed of at least 35 wpm, and adherence to privacy rules; it offers training and pathways to journey-level positions.