Public Benefits Claims Specialist — Impactful & Precise

Hire The Keys; Key West (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

Social Security Administration in Key West, FL seeks a Claims Specialist to serve the public, determine eligibility, and decide benefits using advanced computer systems. The role includes interviewing applicants, gathering evidence, and issuing decisions on retirement, survivors, disability and related benefits. U.S.

citizenship and a formal training path are required. Relocation is not paid, and a probationary period may apply.

Qualifications

• GS-5 requires 3 years of general experience demonstrating problem identification, data gathering and solution recognition.
• GS-7 requires 1 year of specialized experience at the GS-5 level, including entitlement assistance and claim adjudication.
• Part-time work is prorated for crediting experience.
• Candidate must pass Competency Assessment Interview Process (CAIP).
• 11–13 weeks of technical training and onsite training at SSA facility.

Responsibilities

• Speak with beneficiaries about rights under Social Security laws and determine eligibility for benefits.
• Gather facts and evidence to establish eligibility and decide benefit amounts.
• Interact with the public to clarify information and resolve discrepancies.
• Adjudicate and authorize entitlement or disallowance actions across levels of complexity.

Skills

Analytical thinking

Communication

Interviewing

Public interaction

Education

Bachelor's degree

Job description

Social Security Administration in Key West, FL seeks a Claims Specialist to serve the public, determine eligibility, and decide benefits using advanced computer systems. The role includes interviewing applicants, gathering evidence, and issuing decisions on retirement, survivors, disability and related benefits. U.S.

citizenship and a formal training path are required. Relocation is not paid, and a probationary period may apply.