Public Attendant

HEI Hotels & Resorts; Dallas (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

HEI Hotels & Resorts in Dallas is seeking a dedicated hotel housekeeping team member to maintain a safe, clean guest experience. You will clean guest areas, restrooms, and public spaces while upholding high standards and safety practices.

The role emphasizes reliability, strong guest service, and the ability to work with minimal supervision in a fast-paced hotel environment.

Qualifications

• Hotel or hospitality experience preferred.
• Ability to lift, bend, stoop, walk and stand for extended periods.
• Maintain a professional appearance and demeanor at all times.
• Communicate effectively with guests and team members.
• Follow directions and perform duties with limited supervision.

Responsibilities

• Thoroughly clean sinks, toilets, mirrors and floors using approved cleaning agents.
• Dust furniture, pictures and shelves; reach overhead as needed.
• Clean and polish metal surfaces with consistent pressure.
• Empty trash and clean ashtrays as part of daily duties.
• Adhere to attendance and work a regular schedule.
• Perform other related housekeeping tasks as assigned.

Skills

Hotel experience

Professional appearance

Guest communication

Physical stamina

Directions following

Verbal/written communication

Job description

About Us

Located in the middle of the most prestigious part of Uptown Dallas, The Stoneleigh is a storied landmark with a rich and alluring legacy. The Stoneleigh has recently completed a $20.0M renovation, and has relaunched as part of Marriott’s prestigious Autograph Collection. All 176 rooms and public areas have been renovated, including our restaurant, Lions Den, and our bar, Bar Leonessa. Lions Den is the new home of the next restaurant from awarding-winning chef, Chef Michael White. Chef Michael White has many culinary accolades including the James Beard award; 5 simultaneous Michelin stars; and multiple New York Times 3-star and 4-star reviews. Chef Michael White’s concepts at The Stoneleigh include, the Lions Den, where each dish is composed with care, weaving together seasonal ingredients, global inspiration, and a distinctly Dallas spirit. Lions Den will be opening on May 1st, 2026.

Don’t meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Overview

Maintain the building to ensure safe and clean experience for hotel guests, associates, and vendors.

Essential Duties and Responsibilities

• Thoroughly clean sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents and/or floors with cleaning agents by extending arms over head to reach all above areas. Adhere to cleaning procedures and instructions for use of cleaning agents.

• Thoroughly dust all furniture, pictures, and shelves, extending arms over head, bending, and stooping as needed.

• Thoroughly clean and polish all metal surfaces, applying pressure in repeated motion.

• Clean ashtrays and empty trash.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job-related duties as assigned.

Qualifications and Skills

• Hotel experience preferred.

• Self-starting personality with an even disposition.

• Maintain a professional appearance and manner at all times.

• Can communicate well with guests.

• Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time with or without reasonable accommodations.

• Ability to understand and follow directions and perform job functions under limited supervision.

• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dentalprograms through Anthem Blue Cross Blue Shield as well asVision insurance programsthrough EyeMed.Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our ‘YouDecide’ and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.