Public Areas Team Lead — Ski Resort with Benefits

Killington Pico Ski Resort; Killington (VT); On-site; USD 42,000 - 44,000; Full time

Benefits offered by this job

Medical, dental, vision

Flexible spending account

Health savings account

Company 401(k) with match

Paid parental leave

Paid time off, holidays, sick pay

Free season pass for employee/dependen

Discount programs at resorts

Job summary

Killington Grand Hotel is seeking a Public Area Team Leader to oversee the cleanliness, organization, and presentation of all public spaces in the Killington Grand Hotel. You will supervise attendants, coordinate daily tasks, and ensure standards across shifts with inspections and staff coordination.

The role requires prior hotel public area experience, strong leadership, and the ability to manage inventory and supply costs while maintaining a welcoming guest environment.

Qualifications

• Previous hotel housekeeping or public area experience required.
• Supervisory or lead experience preferred.
• Flexible schedule including weekends and holidays.
• Strong attention to detail, organization, and follow-through.
• Ability to lead, coach, and hold staff accountable.

Responsibilities

• Oversee public area attendants during assigned shifts.
• Coordinate daily tasks and prioritize workload of the team based on occupancy, events, and guest traffic levels.
• Monitor staff performance and ensure adherence to hotel policies and procedures.
• Address performance concerns and report issues to management as needed.
• Conduct routine inspections of all public spaces, including lobbies, restrooms, hallways, elevators, Owner’s Lounge, health club, Owner’s locker room, Arcade, Ski Check, and back-of-house areas.
• Inspect public areas at the end of each shift to ensure standards are met.
• Identify cleanliness or maintenance deficiencies and ensure prompt corrective action.
• Document inspection findings and communicate results to management.
• Ensure public spaces consistently meet established cleanliness standards.
• Monitor inventory levels of cleaning supplies, paper products, and amenities.
• Place supply orders as needed to maintain stock levels.
• Ensure proper and efficient usage, storage, and cost control of supplies.
• Maintain a professional and welcoming environment for all guests.
• Respond promptly to cleanliness concerns to minimize guest impact.
• Communicate daily operational conditions, staffing issues, and supply needs to Housekeeping Manager or designated leadership.
• Support departmental audits, inspections, and special cleaning projects as assigned.

Skills

Supervisory experience

Attention to detail

Leadership

Team coaching

Communication skills

Job description

Killington Grand Hotel is seeking a Public Area Team Leader to oversee the cleanliness, organization, and presentation of all public spaces in the Killington Grand Hotel. You will supervise attendants, coordinate daily tasks, and ensure standards across shifts with inspections and staff coordination.

The role requires prior hotel public area experience, strong leadership, and the ability to manage inventory and supply costs while maintaining a welcoming guest environment.