Public Areas Housekeeping Specialist

Loews Hotels, LLC.; St. Louis (MO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health & wellness benefits

401(k) & company match

Paid time off

Job summary

Loews Hotels, LLC. in St. Louis is seeking a dedicated Housekeeping Associate to maintain clean public areas and guest rooms while delivering excellent guest service.

The role emphasizes teamwork, attention to detail, and adherence to brand standards to create a welcoming environment for guests. Applicants should be able to stand long hours, lift up to 150 pounds, and work a flexible schedule including weekends and holidays.

Qualifications

• Previous experience an asset.
• Able to work as part of a dynamic quality-driven team.
• Basic English language skills.
• Requires extensive standing, walking, lifting and bending.
• Able to push, stand, stoop, bend, and lift items weighing up to 150 pounds repetitively during entire shift.
• Able to work a flexible schedule, including weekends and holidays.
• Must be customer-service orientated and have excellent hospitality skills.

Responsibilities

• Reports to work as scheduled, in proper uniform, in accordance with the company's personal appearance standards.
• Consistently maintains a friendly positive attitude that ensures positive guest experience and giving recognition to returning guests.
• Follow and adhere to all policies and procedures as set forth by the Housekeeping Department.
• Follows proper etiquette when communicating over the radio.
• Respond, follow and close HotSOS and other requests when assigned to them by the proper usage of Rexx/ radio.
• Responsible for helping room attendants by emptying trash and soiled linen from housekeeping carts.
• Help maintain the following areas at all times: public rest rooms, hotel lobby levels, ashtrays, elevators and tracks, ice machine areas, stairwells, building entrance and hallways.
• Handle guests with excellent guest relations skills.
• Clean back-of-the-house windows as needed.
• Vacuum guest hallways daily.
• Use proper chemicals when cleaning as described by the department's procedures.
• Attend all departmental meetings as scheduled.
• Perform all duties in a timely and efficient manner.
• Maintain linen closets clean, stock and organize.
• Bring trash to compactor at the end of the day.
• Responsible for washing guest room glassware and delivered to linen closets.
• Responsible for bringing dirty glassware to housekeeping at the end of the shift.
• Perform all other duties as directed by management that are consistent with the policies and procedures of the company.
• Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance.
• Is polite, friendly, and helpful to the guests, management, and fellow team members.
• Attends all appropriate hotel meetings and training sessions.
• Maintains cleanliness and excellent condition of equipment, and work area.
• Executes emergency procedures in accordance with hotel standards.
• Complies with safety regulations and procedures.
• Complies with hotel policies and rules.
• Recycles whenever possible.
• Remains current with hotel information and changes.

Skills

English basics

Team player

Hospitality minded

Job description

Loews Hotels, LLC. in St. Louis is seeking a dedicated Housekeeping Associate to maintain clean public areas and guest rooms while delivering excellent guest service.

The role emphasizes teamwork, attention to detail, and adherence to brand standards to create a welcoming environment for guests. Applicants should be able to stand long hours, lift up to 150 pounds, and work a flexible schedule including weekends and holidays.