Public Areas & Housekeeping Attendant

Drury Hotels; Cleveland (OH); On-site; USD 23,625 - 34,660; Full time

Benefits offered by this job

Quarterly bonus opportunity

Flexible scheduling

Hotel discounts

Free room nights

Career growth

401(k)

Job summary

Drury Plaza Hotel in Cleveland, OH is hiring for a housekeeping role responsible for maintaining clean public areas, assisting guests with information, and supporting all hotel departments to ensure a consistent, high-quality experience.

The position emphasizes a +1 Service attitude, guest satisfaction, and teamwork across housekeeping, laundry, and events, with opportunities for advancement and a comprehensive benefits package.

Qualifications

• Requires ability to follow verbal and written directions.
• Requires thorough knowledge of cleaning procedures as well as cleaning supplies.
• Requires ability to work without direct supervision.

Responsibilities

• Performs a variety of hotel housekeeping services to maintain clean public areas inside and outside the hotel according to established standards.
• Assists guests by providing information as requested.
• Assists in all departments as needed to maintain cleanliness of the entire hotel including housekeeping, laundry, general public areas, breakfast area, meeting rooms and maintenance.
• Stocks public areas with supplies and sets up meeting rooms for events.
• Ensures an exceptional guest experience by providing courteous, friendly guest service through a +1 Service Attitude.
• Contributes to maintaining a positive work environment at all times for our diverse team and guests.

Skills

Follow directions

Cleaning procedures

Independent worker

Guest service

Job description

Drury Plaza Hotel in Cleveland, OH is hiring for a housekeeping role responsible for maintaining clean public areas, assisting guests with information, and supporting all hotel departments to ensure a consistent, high-quality experience.

The position emphasizes a +1 Service attitude, guest satisfaction, and teamwork across housekeeping, laundry, and events, with opportunities for advancement and a comprehensive benefits package.