Public Areas Attendant - PM Shift

Hyatt Regency; Renton (WA); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

401(k)

Paid Family Leave

Adoption Assistance

Free Parking

Referral Bonuses

Tuition Reimbursement

Hybrid/Discounted Room Nights

Free colleague meals

Job summary

Hyatt Regency Lake Washington at Seattle’s Southport in Renton, WA seeks a Public Areas Attendant to maintain hotel cleanliness and assist guests. This fast-paced role requires strong guest service and teamwork, including lifting moderate weights and responding to inquiries.

We offer an hourly rate of $23.00 with a $1.00 shift differential for 2:00pm–10:00pm shifts. Eligibility to work in the United States without sponsorship and weekend/holiday availability are required.

Qualifications

• Eligible to work in the United States without visa sponsorship.
• Must have weekend and holiday availability.
• Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient.
• Ability to understand and provide friendly guest service.
• Ability to understand and comply with proper cleaning techniques, procedures and brand standards.
• Ability to timely complete assigned tasks.
• Attention to details with good organizational and efficient time management skills.
• Consistent professional attitude and behavior with effective listening and communication skills.

Responsibilities

• Greets guests in public spaces with a warm, friendly greeting.
• Cleans and maintains common/public areas and restrooms to specified standards.
• Restocks towels in gym/pool areas.
• Picks up ground litter around the hotel.
• Assists housekeeping with cleaning, laundry and supplies as needed.
• Ensures facility remains clean at all times including back-of-house areas.
• Responds to guest queries, concerns and complaints.
• Delivers requested items to guests and departments.
• Turns in lost articles to management for Lost and Found.
• Performs other related duties as required.

Skills

Customer service

Communication

Flexibility

Time management

Attention to detail

Cleaning techniques

Work under pressure

Job description

Organization- Hyatt Regency Lake Washington at Seattle's Southport

Summary

Located on the shores of Lake Washington, Hyatt Regency Lake Washington at Seattle’s Southport, a recent AAA Four Diamond and Best of Housekeeping award winner, perfectly combines the natural beauty of the Pacific Northwest with modern amenities. Enjoy close proximity access to Sea‑Tac International Airport, downtown Seattle and Bellevue, Mount Rainier National Park, Gene Coulon Memorial Beach Park, and more. Explore the beauty of the Pacific Northwest, then return to your comfortable room in Renton.

Job Overview

The Public Areas Attendant is responsible for maintaining the cleanliness of the hotel. This person must have exceptional communication skills as well as superior guest service abilities. This position is fast paced with constant customer interaction and must be able to push and pull a moderate weight. This position is also responsible for servicing guest requests.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Position Responsibilities

• Acknowledges and greets guests in public spaces with a warm, friendly greeting
• Cleaning of common/public areas; Cleans assigned washrooms, to specified standards using prescribed procedures, including but not limited to wiping, dusting, sweeping, mopping, polishing, scrubbing, shampooing, other and straightening
• Restocking and removing towels in the gym/pool areas
• Picks up ground litter around hotel or whatever visible
• Assists the housekeeping department as needed with cleaning, laundry, and supplies
• Ensuring that the facility remains clean at all times to include back of house areas
• Responding to customers' queries, concerns, and complaints.
• Responds and delivers to quest requests
• Promptly turns in lost articles to management for entry into Lost and Found.
• Perform any other related duty as required.

Wage Information

The salary range for this position is $23.00 to $29.90. The starting hourly rate is $23.00. Decisions regarding individual salaries will be based on a number of factors, including experience, qualifications and education.

$1.00 Shift Differential for shifts starting at 2:00pm and ending at 10:00pm

Qualifications

• Applicants must be eligible to work in the United States without requiring visa sponsorship*
• Must have weekend and holiday availability
• Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient.
• Ability to understand and provide friendly guest service.
• Ability to understand and comply with proper cleaning techniques, procedures and brand standards.
• Ability to timely complete assigned tasks.
• Attention to details with good organizational and efficient time management skills.
• Consistent professional attitude and behavior with effective listening and communication skills.
• Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient.

Benefits & Perks

• Medical, Dental and Vision Insurance after 30 days of employment
• Paid Vacation, sick leave and up 2 float days
• 401(k)
• Paid Family Bonding Time
• Adoption Assistance
• Free Parking
• Referral Bonuses
• Tuition and Wellness Reimbursement
• Discounted room nights and Friends and Family discounts at any participating Hyatt location starting on your first day of employment
• Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service
• Free colleague meals during shift

Unlimited growth potential with Hyatt. Ability to relocate for advancement opportunities in the future

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.