Public Area Supervisor: Lead Housekeeping & Guest Service

Great Wolf Resorts Inc.; Pennsylvania; Vor Ort; USD 22.730 - 32.373; Vollzeit

Benefits dieser Stelle

Medical, Dental, and Vision insurance

401K with employer match

Paid vacation time off

Flexible scheduling

Zusammenfassung

A family-friendly resort chain is seeking a Public Area Supervisor to oversee daily housekeeping operations, ensuring cleanliness and safety in public areas. This leadership role is essential for managing the housekeeping team and enhancing guest experiences. Ideal candidates will possess a high school diploma and relevant experience, alongside strong customer service and conflict resolution skills. The position offers full-time and flexible scheduling, competitive pay, and a variety of employee benefits.

Qualifikationen

• High School diploma or equivalent experience.
• Previous experience with janitorial, laundry, housekeeping, or similar experience.
• Experience and basic knowledge of Microsoft Office and general software systems.

Aufgaben

• Supervises daily public area operations to ensure cleanliness.
• Schedules daily assignments and optimizes staff for cleanliness.
• Provides coaching and recognition to pack members.

Kenntnisse

Customer service skills

Conflict resolution

Team building

Bilingual - English and Spanish

Ausbildung

High School diploma or equivalent experience

Tools

Microsoft Office

Jobbeschreibung

A family-friendly resort chain is seeking a Public Area Supervisor to oversee daily housekeeping operations, ensuring cleanliness and safety in public areas. This leadership role is essential for managing the housekeeping team and enhancing guest experiences. Ideal candidates will possess a high school diploma and relevant experience, alongside strong customer service and conflict resolution skills. The position offers full-time and flexible scheduling, competitive pay, and a variety of employee benefits.