Public Area Concierge & Cleanliness Champion

Viejas Casino & Resort; Alpine (CA); On-site; USD 19,000 - 25,000; Full time

Job summary

Viejas Casino & Resort is seeking a Public Area Attendant to maintain pristine hotel lobbies, restrooms, corridors, and public spaces. You will support guest inquiries and report maintenance issues, ensuring a safe and welcoming environment.

The role requires basic housekeeping knowledge, the ability to multitask in a fast-paced setting, and a reliable, team-oriented attitude. Evening and weekend shifts may be required, and compliance with safety policies is essential.

Qualifications

• High school diploma or GED preferred.
• Three or more months of related experience and/or training.
• Must be 21 years of age or older.
• Must be able to be certified in blood borne pathogens/bio-hazardous material cleanup.
• Familiar with housekeeping, including sanitation, laundry operation, and guest service.
• Ability to work in a professional high-pressure environment with good people skills and a positive attitude.
• Ability to multitask and work well under stress.
• Must be a self-starter and value teamwork.
• Must be able to work flexible hours including weekends, holidays, and all blackout dates.

Responsibilities

• Deep cleans carpets, windows, floors, corridors, upholstery, and drapes.
• Operates cleaning machinery such as vacuums, pressure washers, and carpet extractors.
• Reports maintenance issues to supervisor and ensures safety standards.
• Attends staff meetings and adheres to policies and SOPs.
• Responds to guest requests and resolves complaints in a timely manner.
• Maintains a clean, safe, hazard-free work environment.

Skills

Teamwork

Customer service

Multitasking

People skills

Positive attitude

Self-starter

Education

High school diploma or GED

Tools

Cleaning equipment knowledge

Job description

Viejas Casino & Resort is seeking a Public Area Attendant to maintain pristine hotel lobbies, restrooms, corridors, and public spaces. You will support guest inquiries and report maintenance issues, ensuring a safe and welcoming environment.

The role requires basic housekeeping knowledge, the ability to multitask in a fast-paced setting, and a reliable, team-oriented attitude. Evening and weekend shifts may be required, and compliance with safety policies is essential.