Public Area Attendant - Kimpton The Forum Hotel

Kimpton Hotels & Restaurants; Charlottesville (VA); On-site; USD 25,000 - 34,000; Full time

Job summary

Kimpton The Forum - Birch & Bloom in Charlottesville, VA seeks a hospitality-focused cleaner to maintain spotless public areas and deliver excellent guest service. You will perform routine cleaning of locker rooms, lobby and pool spaces while representing the brand’s personal, welcoming approach.

The role requires at least 1 year in customer service, a positive attitude, and the ability to work evenings, weekends, and holidays.

Qualifications

• 1 year of experience in customer service or a similar position.
• A positive, hard-working attitude.
• Good verbal communication skills and basic writing skills.
• Willingness to work evenings, weekends, and holidays as needed.
• Commitment to delivering high levels of guest service.

Responsibilities

• Keep locker room, restaurant, and pool-area bathrooms clean.
• Dust, sweep, mop, and vacuum all public areas and hallways.
• Clean elevator doors and vacuum regularly.
• Clean windows and ensure blinds are dust-free.
• Clean all frames, lamps, and baseboards.
• Take out trash from all hotel areas.

Skills

Customer service

Verbal communication

Writings basics

Positive attitude

Flexible schedule

Education

High School Diploma preferred

Job description

Property Name

Kimpton The Forum - Birch & Bloom

Pay Range/Rate

$21.34 is the hourly pay range for this role based on experience. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees

Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that is a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'll Do

Responsible for ensuring that the cleanliness standards are maintained on a consistent basis while providing the highest level of service for optimal guest satisfaction. Act as an advocate for the hotel, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return.

Some of your responsibilities include:

• You’ll keep the locker room, restaurant, and pool-area bathrooms clean.
• Dust, sweep, mop, vacuum all public areas and hallways.
• Clean elevator door and vacuum constantly.
• Clean windows.
• Ensure all blinds are free of dust and debris.
• Clean all marrows, picture frames, lamps, and baseboards.
• Take out trash from all areas in the hotel.

What You Bring

• High School Diploma is preferred.
• 1 year of experience in customer service or similar position.
• A positive, hard-working attitude.
• A real passion for customer service, basic writing skills, and good verbal communication skills.
• Flexible schedule, able to work evenings, weekends, and holidays when needed.

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here .

Be Yourself. Lead Yourself. Make it Count.

Disclosures

*The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. * No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.