Public Area Attendant, Hotel Housekeeping (Caesars New Orleans)

Caesars Entertainment; New Orleans (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

Caesars New Orleans Casino & Hotel is hiring a Hotel Public Area Attendant to clean and maintain public spaces, including lobbies, corridors, and restrooms. You will vacuum, mop, dust, restock supplies, and ensure a welcoming environment for guests, with teamwork across housekeeping and maintenance.

The role requires reliable, detail-oriented individuals with strong guest service skills, able to stand long hours and lift up to 50 lbs.

Qualifications

• High school diploma or equivalent.
• Experience in hospitality cleaning is a plus.
• Ability to stand for long periods and lift up to 50 lbs.
• Excellent communication and guest service skills.

Responsibilities

• Perform routine cleaning of public areas such as lobbies, corridors, elevators, lounges, restrooms, and other guest-accessible spaces.
• Vacuum, sweep, mop, and dust designated areas to maintain cleanliness and tidiness.
• Empty trash receptacles and replace liners regularly to uphold hygiene standards.
• Keep entryways, walkways, and outdoor spaces clean and free from debris.
• Monitor and maintain the cleanliness of public restrooms, ensuring supplies are stocked.
• Report maintenance issues or damages in public areas promptly.
• Greet guests and visitors with a friendly and professional demeanor, providing assistance.
• Collaborate with housekeeping and maintenance to ensure seamless operations.
• Assist in handling special projects and follow safety procedures.

Skills

Attention to detail

Customer service

English language

Physical stamina

Education

High school diploma or equivalent

Tools

Vacuum cleaners

Mops

Cleaning chemicals

Job description

Job Description

The Hotel Public Area Attendant position is responsible for keeping all hotel public areas “Spotless” while performing routine cleaning and dusting of public areas such as lobbies, corridors, elevators, lounges, meeting spaces, restrooms and other guest-accessible spaces to ensure a welcoming environment for guests.

Responsibilities

• Perform routine cleaning of public areas such as lobbies, corridors, elevators, lounges, restrooms, and other guest-accessible spaces.
• Vacuum, sweep, mop, and dust all designated areas to maintain cleanliness and tidiness.
• Empty trash receptacles and replace liners regularly to uphold hygiene standards.
• Keep entryways, walkways, and outdoor spaces clean and free from debris.
• Monitor and maintain the cleanliness of public restrooms, ensuring they are well-stocked with supplies (e.g., toilet paper, hand soap, paper towels).
• Regularly clean and disinfect sinks, countertops, mirrors, and other fixtures to maintain high sanitary standards.
• Report any maintenance issues or damages found in public areas promptly to the appropriate department or supervisor.
• Conduct regular inspections of designated areas to identify and address cleanliness and safety concerns.
• Greet guests and visitors with a friendly and professional demeanor, providing assistance and answering basic inquiries when needed.
• Offer a warm and welcoming atmosphere, helping to create a positive first impression for guests.
• Collaborate with other hotel departments, such as housekeeping and maintenance, to ensure seamless operations and guest satisfaction.
• Assist in handling special projects and tasks as assigned by supervisors or management.
• Follow all hotel safety and security procedures to maintain a safe environment for guests and staff.
• Adhere to the hotel's policies and standards, including those related to cleanliness, hygiene, and appearance.
• Assists in arranging and maintaining housekeeping carts when needed
• Support Housekeeping Team when needed
• Other duties as assigned.

Qualifications

• High school diploma or equivalent.
• Previous experience in similar role in the hospitality industry is a plus.
• Knowledge of proper cleaning techniques and use of cleaning equipment.
• Ability to work with minimal supervision and maintain a high level of self-motivation.
• Strong attention to detail and a commitment to delivering high-quality service.
• Excellent communication and interpersonal skills to interact with guests and team members.
• Physical stamina and the ability to perform repetitive tasks for extended periods.
• Flexibility to work different shifts, including evenings, weekends, and holidays, as needed.
• Excellent customer service and communication skills.
• Ability to comprehend and speak English to understand and respond to information and address advanced guest requests required both verbally and in writing.
• Knowledge of additional language(s) preferred

Additional Requirements

• Frequently handling objects and equipment to maintain the facility;
• May be required to work nights, weekends and/or holidays;
• Frequently standing up and moving about the facility;
• Frequently bending, stooping, and kneeling;
• Communication skills are utilized a significant amount of time when interacting with guests and employees;
• Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds;
• Basic reading, writing, and math abilities are utilized often when reading assignments, completing checklists, replacing linens and amenities.
• Able to stand and be physically active for 8 hours.
• Work may be performed in an area, which may be unusually noisy and crowded;
• Mobility to include bending, reaching, prolonged standing and walking, accessing, and lifting items from floor level to six feet high;
• Normal sense of smell, touch, sound, and vision range
• Eye/hand coordination and manual dexterity
• Work area is subject to variable temperatures.

GAMING PERMIT: N/A

About Us

Caesars New Orleans Casino & Hotel earned recognition as a City Business “Best Places to Work” honoree and was named “#1 Large Employer” in the New Orleans area by the “Times-Picayune” Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.

Caesars New Orleans Casino is a Caesars Entertainment company. Our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.