Public Area Attendant (Full-Time) The Hacienda Hotel by Best Western Plus

WS Management Inc.; San Diego (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hotel management company is seeking a Public Area Attendant for full-time work at The Hacienda Hotel. The role involves ensuring cleanliness and a welcoming environment for guests, with responsibilities including cleaning public areas, restrooms, and assisting in housekeeping. Candidates should possess good communication skills and a willingness to work as part of a team.

Qualifications

• Able to work long periods standing or walking.
• Must be able to lift 30-50 lbs.
• Ability to follow instructions and accept feedback.

Responsibilities

• Clean and maintain guest areas, ensuring cleanliness and organization.
• Assist in laundry and housekeeping as needed.
• Communicate effectively with guests and team members.

Skills

Communication

Teamwork

Flexibility

Organizational skills

Adaptability

Job description

Public Area Attendant (Full-Time) The Hacienda Hotel by Best Western Plus

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Public Area Attendant (Full-Time) The Hacienda Hotel by Best Western Plus

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Position Summary

The Public Area Attendant is responsible for cleaning and maintaining all items and surfaces in designated areas, ensuring hotel's standards of cleanliness, organization, and welcoming environment as well as support to laundry and housekeeping as assigned. Ensure the confidentiality of all guests. Supports the needs and comfort of all Hotel guests and staff as established by hotel and Company procedures and standards. This is a non-exempt (hourly paid) position.

Position Summary

The Public Area Attendant is responsible for cleaning and maintaining all items and surfaces in designated areas, ensuring hotel's standards of cleanliness, organization, and welcoming environment as well as support to laundry and housekeeping as assigned. Ensure the confidentiality of all guests. Supports the needs and comfort of all Hotel guests and staff as established by hotel and Company procedures and standards. This is a non-exempt (hourly paid) position.

Duties And Responsibilities

Maintain a friendly, cheerful, and courteous demeanor at all times, while providing personalized service to hotel guests.

Communicate effectively with guests and fellow team members.

Follow all safety, hygiene, and cleanliness protocols at all times.

Thoroughly clean and sanitize all public restrooms to include sinks, toilets, urinals, mirrors, tile, counters walls, stalls vents and floors with Company provided and approved cleaning agents and supplies.

Walkways Swept, clean free of debris

Stairwells Free of debris and handrails cleaned

Fitness Center Cleaned and restocked

Guest Laundry room clean and stocked regularly

Cleans pool area, sanitize, clean, and restocks fitness center with towels, cleans the guest laundry room, sanitizes vending equipment, sanitize handrails, door handles, light switches, etc.

Thoroughly dusts all furniture, pictures, and shelves in all indoor and outdoor public areas.

Cleans and polishes all brass, silver and woodwork throughout the hotel.

Cleans elevator doors, mirrors and railings, ice and vending machines.

Assist with stripping beds and in laundry/housekeeping as needed.

Completes any projects assigned by the supervisor,

Empties all wastebaskets in all public areas and discards any additional trash throughout the hotel.

Shampooing carpeting or spot cleaning throughout the hotel

Maintain cleanliness of dumpster areas, sand urns, exterior light fixtures, public benches, exterior of guest room doors.

Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel.

Report any missing/found articles, or damage to the Housekeeping Supervisor or Front Office Manager.

The above listing of duties and responsibilities is not intended to be all-inclusive but rather to serve as a basic and general description of the range of duties and general nature of the position. Nothing in this description above restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Knowledge, Skills, Abilities & Qualifications

Able to kneel, bend and/or crawl.

Able to squat and crouch.

Able to work in confined spaces.

Able to tolerate exposure to dust and cleaning agents.

Able to lift, push, pull and carry a minimum weight of approximately 30-50lbs.

Able to stand/walk for long periods of time.

Willingness and ability to function as an effective team member through good communication and cooperation.

Must demonstrate flexibility and ability to adapt to change

Ability to organize, prioritize and meet deadlines

Ability to maintain confidentiality and be discreet

Must be able to multi-task and handle pressure

Must be able to follow instructions and to accept feedback

Willing to work beyond normal working hours, weekends, holidays, and/or on other shifts and in other positions, when necessary

The statements listed are intended to represent the key duties and level of work being performed. They are not intended to be a comprehensive list of all activities, duties, responsibilities or qualifications of the job. Activities, duties, and responsibilities are therefore subject to change and new ones may be assigned at any time, with or without notice. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.We are an equal opportunity employer and make employment decisions without regard to membership in any protected class.Those who are ineligible to work in the United States and provide current and legal I9 required documentation will not be considered.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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