Public Area Attendant - AM & PM Shift

Hilton Garden Doheny; Dana Point (CA); On-site; USD 26,000 - 34,000; Full time

Job summary

Hilton Garden Doheny in Dana Point, CA seeks a Public Area Attendant to service and maintain the cleanliness of all public areas in line with brand standards. You will work in the housekeeping department to keep lobby, restrooms, and other spaces inviting for guests.

Ideal candidates have prior cleaning experience and a strong eye for detail, with good guest service and communication skills. This role requires flexibility for varied shifts and a professional grooming standard.

Qualifications

• Strong attention to detail and cleanliness standards.
• Ability to work independently and efficiently.
• Good communication and customer service skills.
• Knowledge of cleaning chemicals and safety procedures is preferred.

Responsibilities

• Clean and maintain lobby, hallways, elevators, restrooms, and public areas.
• Dust, sweep, mop, vacuum, and polish surfaces as required.
• Empty trash receptacles and replace liners.
• Maintain cleanliness and restocking of public restrooms.
• Ensure all furniture, décor, and fixtures in public areas are clean and tidy.
• Monitor lobby appearance throughout the shift and address issues promptly.
• Respond to guest requests and provide assistance courteously.
• Perform special projects as assigned by management.
• Report maintenance issues or safety concerns to management.
• Follow all safety and sanitation guidelines.

Skills

Attention to detail

Customer service

Communication skills

Independence

Knowledge of cleaning chemicals

Job description

Pay Range

$19.00-$25.00

Job Description

Job Title: Public Area Attendant

Department: Housekeeping

Supervision Exercised: N/A

Supervision Received: Executive Housekeeper, Housekeeping Supervisor

Job Summary

The Public Area Attendant will service and maintain the cleanliness of all public areas including public and associate restrooms, associate cafeteria, lobby areas, banquet spaces and hotel offices in accordance with brand standards.

Job Duties

Operations:

• Clean and maintain lobby, hallways, elevators, restrooms, and public areas.
• Dust, sweep, mop, vacuum, and polish surfaces as required.
• Empty trash receptacles and replace liners.
• Maintain cleanliness and restocking of public restrooms.
• Ensure all furniture, décor, and fixtures in public areas are clean and tidy.
• Monitor lobby appearance throughout the shift and address issues promptly.
• Respond to guest requests and provide assistance courteously.
• Perform special projects as assigned by management.
• Report maintenance issues or safety concerns to management.
• Follow all safety and sanitation guidelines.

Job Knowledge:

• Strong attention to detail and cleanliness standards.
• Ability to work independently and efficiently.
• Good communication and customer service skills.
• Knowledge of cleaning chemicals and safety procedures is preferred.

Minimum Requirements

• Previous cleaning, janitorial, or housekeeping experience preferred.
• Hospitality environment experience a plus.
• Able to work with little or no supervision.
• Must meet grooming standards.
• Strong attention to detail as it pertains to cleanliness standards.
• Must be able to work varied shifts, including mornings, evenings, weekends, holidays and at times overtime depending on business needs.

Position Disclaimer

This job description reflects the general nature and level of work performed in this role and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Management reserves the right to modify, add, or assign duties as necessary to meet business needs.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand. The employee frequently is required to walk; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to sit, reach with hands and arms, climb or balance, and taste or smell. The employee must frequently lift, push and pull up to 50lbs. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.

Equal Opportunity Statement

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements.

Location and Facilities

198 rooms and 8,821 sq. Ft. Meeting/event space. Amenities include: ocean views, beachfront access, restaurant & bar, outdoor meeting space, fitness center, rooftop lounge, outdoor pool. Just steps from Doheny State Beach and minutes from I-5, this pet-friendly property offers guests easy access to local attractions and Dana Point Harbor’s shopping and dining. Combining coastal charm with modern amenities, it provides an engaging environment for hospitality professionals serving both leisure and business travelers, ideal for leaders who enjoy blending a resort-adjacent lifestyle with efficient operations.