Public Area Attendant - AM & PM

Bethany Beach Ocean Suites; Bethany Beach (DE); On-site; USD 19,000 - 25,000; Full time

Job summary

Bethany Beach Ocean Suites is seeking a dedicated Housekeeper to maintain spotless public spaces and guest areas. The role emphasizes cleaning, sanitation, and timely guest service within a hotel environment.

The position requires reliability, strong attention to detail, and the ability to work with a team while adhering to safety standards and company policies. This on-site role supports guest satisfaction and operational efficiency.

Qualifications

• Must have strong attention to detail and organizational skills.
• Excellent communication and customer service abilities are required.
• Ability to work well in a team and maintain professional demeanor.

Responsibilities

• Clean and sanitize public restrooms, replenish supplies.
• Vacuum and mop floors in lobbies, corridors, and other public areas.
• Dust and polish furniture, fixtures, and decorative items.
• Clean windows, glass doors, and mirrors.
• Empty trash bins and replace liners.
• Clean and maintain elevators and stairways.
• Greet guests in a friendly and professional manner.
• Respond promptly to guest requests and inquiries.
• Report any guest complaints or issues to the supervisor.
• Follow all safety procedures and guidelines.
• Use cleaning chemicals and equipment according to safety standards.
• Report any maintenance issues or safety hazards to the supervisor.
• Ensure compliance with company policies and procedures.
• Monitor and maintain inventory of cleaning supplies.
• Replenish supplies in public restrooms and other areas as needed.
• Notify the supervisor of any supply shortages.
• Collaborate with housekeeping staff to ensure efficient operations.
• Communicate effectively with team members and supervisors.
• Assist with special projects or tasks as assigned.

Skills

Attention to detail

Organizational skills

Excellent communication

Customer service

Teamwork

Physical stamina

Education

High school diploma or equivalent

Job description

• Clean and sanitize public restrooms, including replenishing supplies.
• Vacuum and mop floors in lobbies, corridors, and other public areas.
• Dust and polish furniture, fixtures, and decorative items.
• Clean windows, glass doors, and mirrors.
• Empty trash bins and replace liners.
• Clean and maintain elevators and stairways.
• Guest Service:
• Greet guests in a friendly and professional manner.
• Respond promptly to guest requests and inquiries.
• Report any guest complaints or issues to the supervisor.
• Safety and Compliance:
• Follow all safety procedures and guidelines.
• Use cleaning chemicals and equipment according to safety standards.
• Report any maintenance issues or safety hazards to the supervisor.
• Ensure compliance with company policies and procedures.
• Inventory and Supplies:
• Monitor and maintain an adequate inventory of cleaning supplies.
• Replenish supplies in public restrooms and other areas as needed.
• Notify the supervisor of any supply shortages.
• Teamwork and Communication:
• Collaborate with other housekeeping staff to ensure efficient operations.
• Communicate effectively with team members and supervisors.
• Assist with special projects or tasks as assigned.

Key Responsibilities

• Cleaning and Maintenance:
  • Clean and sanitize public restrooms, including replenishing supplies.
  • Vacuum and mop floors in lobbies, corridors, and other public areas.
  • Dust and polish furniture, fixtures, and decorative items.
  • Clean windows, glass doors, and mirrors.
  • Empty trash bins and replace liners.
  • Clean and maintain elevators and stairways.
• Guest Service:
  • Greet guests in a friendly and professional manner.
  • Respond promptly to guest requests and inquiries.
  • Report any guest complaints or issues to the supervisor.
• Safety and Compliance:
  • Follow all safety procedures and guidelines.
  • Use cleaning chemicals and equipment according to safety standards.
  • Report any maintenance issues or safety hazards to the supervisor.
  • Ensure compliance with company policies and procedures.
• Inventory and Supplies:
  • Monitor and maintain an adequate inventory of cleaning supplies.
  • Replenish supplies in public restrooms and other areas as needed.
  • Notify the supervisor of any supply shortages.
• Teamwork and Communication:
  • Collaborate with other housekeeping staff to ensure efficient operations.
  • Communicate effectively with team members and supervisors.
  • Assist with special projects or tasks as assigned.

Qualifications

• High school diploma or equivalent preferred.
• Previous housekeeping or janitorial experience preferred.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Excellent communication and customer service skills.
• Physical stamina and the ability to lift, push, and pull heavy objects.
• Flexibility to work various shifts, including weekends and holidays.

Working Conditions

• The position requires standing, walking, and moving for extended periods.
• Exposure to cleaning chemicals and various cleaning equipment.
• Work in a fast-paced environment with frequent guest interaction.