Public Area Attendant

Atrium Hospitality LP; Rogers (AR); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hotel in Rogers, Arkansas, is seeking a full-time Public Area Attendant to ensure exceptional cleanliness and guest satisfaction. Responsibilities include maintaining public areas, managing laundry, and adhering to company protocols. The role offers comprehensive health benefits and opportunities for career growth within Atrium Hospitality.

Benefits

401(k) plan with company match

Comprehensive Health Coverage

Paid Time Off & Vacation

Tuition reimbursement

DailyPay availability

Qualifications

• Previous hotel housekeeping or applicable cleaning experience preferred.
• Able to lift minimum of 50lbs and work flexible shifts.

Responsibilities

• Clean and maintain hotel guest rooms and public areas.
• Remove used linen and disinfect all surfaces.
• Report damage and follow safety procedures.

Skills

Customer Service

Attention to Detail

Education

High school diploma or equivalent

Job description

Hotel:

Rogers Embassy Suites

3303 Pinnacle Hills Pkwy

Rogers, AR 72758

Public Area Attendant

Full time

Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning - 40% of our management hires are internal promotions!
• Invest in Your Future - 401(k) plan with company match.
• Comprehensive Health Coverage - Medical, dental, and vision insurance options.
• Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact - Make a difference through Atrium’s community service and volunteer programs.

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The Embassy Suites Northwest Arkansas is a beautiful hotel, spa, and convention center located in Rogers, AR. We are conveniently located by the Walmart AMP, Top Golf, and the Pinnacle Hills Promenade and a short 20-minute drive from the University of Arkansas, Fayetteville.

The Embassy Suites NW Arkansas holds 400 two-room suites, an indoor pool, gym, a full-service spa, restaurant, and offers an evening reception for guests. When you join the Atrium Hospitality team at the Embassy Suites as a full-time associate, you will have the option to opt into a 401K plan with employer matching, health, vision, and dental insurance, paid-time-off, employer paid life insurance, pet insurance, employee contribution short- and long-term disability options, as well as accident and critical illness options. Work today, get paid today with DailyPay. Come grow with us!

Pay Range: $15.00-$15.75

Make a Difference:

The primary purpose of the Housekeeping Associate is to provide guests with an excellent room experience while providing friendly, attentive, and timely service and through ensuring that guest rooms and public areas meet high standards of cleanliness and are properly presented.

What You'll Be Doing:

• The Housekeeping Associate will be tasked with the following duties, responsibilities, and assignments:
• Cleanand maintain hotel guest rooms, publicareasand laundry within the hotelper established protocols, including but not limited to:
• Removal of all used and unused linen/terry from room
• Disinfect all high touch surfaces and unused amenities
• Clean bathrooms
• Clean glass and mirrors, dust and polish furniture and equipment
• Replace burned out light bulbs
• Remake beds with clean linens
• Replenish supplies such as drinking glasses, writing supplies and bathroom supplies
• Empty wastebaskets and transport other trash and waste to disposal areas
• Clean rugs, carpets upholstered furniture anddraperies;
• Ensure usage of approved cleaningchemicals;
• Operate, stock and maintain storage closets and room attendant carts to include such items as linens, towels, toiletry items and cleaningsupplies;
• Maintain cleanliness and organization in all workareas;
• Examine and sort articles for laundry according to color, fabric, dirt content, and cleaning techniquerequired;
• Use laundering equipment and the correct amounts of proper chemicals to safely and thoroughly clean and presslinen;
• Make rounds through the halls each shift to ensure public areas aredisinfected,clean and tidy, taking care to remove or replace anything out oforder;
• Uphold departmental standards of quality of work and timing measured by brand customer satisfaction metrics and Atrium laborguidelines;
• May be required to train newly hired associates and support on-going performancedevelopment;
• Perform work on a deep cleaning and preventative maintenance scheduled program for all areas of the hotel as assigned. Use power equipment whenapplicable;
• Observe precautions required to protect hotel and guest property, report damage, theft and found articles tosupervisor;
• Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership; and
• Any and allother work as required to complete the primary purpose of the position.

Bring Your Experience:

Preferred Prior Experience:

• Previous hotel housekeeping or other applicable cleaning experience
• Prior customer service experience
• High school diploma or equivalent
• Able to lift a minimum of 50lbsoccasionally and 20lbs regularly
• Ableto bend and squat repeatedly
• Able to walk and stand for duration of scheduled shift
• Flexible to work day shifts, early mornings, evenings,nights,weekends and holidays

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy