Public Area Attendant

Atrium Hospitality; Rogers (AR); On-site; USD 10,000 - 60,000; Full time

Job summary

Atrium Hospitality is seeking a Public Area Attendant for their Embassy Suites in Rogers, AR. This full-time position involves maintaining cleanliness and cleanliness standards in guest rooms and public areas. Join a growing hotel management company that values teamwork and individual growth opportunities!

Benefits

401(k) plan with company match

Comprehensive Health Coverage

Paid Time Off

DailyPay

Tuition Reimbursement

Qualifications

• Previous hotel housekeeping or applicable cleaning experience preferred.
• Ability to lift a minimum of 50lbs occasionally and 20lbs regularly.
• Flexible to work day shifts, early mornings, evenings, nights, weekends, and holidays.

Responsibilities

• Clean and maintain hotel guest rooms and public areas per established protocols.
• Disinfect high touch surfaces and ensure cleanliness and organization in all work areas.
• May be required to train newly hired associates.

Skills

Attention to Detail

Customer Service

Education

High School Diploma or Equivalent

Job description

Hotel:

Rogers Embassy Suites3303 Pinnacle Hills PkwyRogers, AR 72758Public Area AttendantFull time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service , Perseverance, Inclusion, Respect, Innovation , and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverag e – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

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The Embassy Suites Northwest Arkansas is a beautiful hotel, spa, and convention center located in Rogers, AR. We are conveniently located by the Walmart AMP, Top Golf, and the Pinnacle Hills Promenade and a short 20-minute drive from the University of Arkansas, Fayetteville.

The Embassy Suites NW Arkansas holds 400 two-room suites, an indoor pool, gym, a full-service spa, restaurant, and offers an evening reception for guests. When you join the Atrium Hospitality team at the Embassy Suites as a full-time associate, you will have the option to opt into a 401K plan with employer matching, health, vision, and dental insurance, paid-time-off, employer paid life insurance, pet insurance, employee contribution short- and long-term disability options, as well as accident and critical illness options. Work today, get paid today with DailyPay. Come grow with us!

Pay Range: $15.00-$15.75

Make a Difference:

The primary purpose of the Housekeeping Associate is to provide guests with an excellent room experience while providing friendly, attentive, and timely service and through ensuring that guest rooms and public areas meet high standards of cleanliness and are properly presented.

What You'll Be Doing:

• The Housekeeping Associate will be tasked with the following duties, responsibilities, and assignments:
• Cleanand maintain hotel guest rooms, publicareasand laundry within the hotelper established protocols, including but not limited to:
• Removal of all used and unused linen/terry from room
• Disinfect all high touch surfaces and unused amenities
• Clean bathrooms
• Clean glass and mirrors, dust and polish furniture and equipment
• Replace burned out light bulbs
• Remake beds with clean linens
• Replenish supplies such as drinking glasses, writing supplies and bathroom supplies
• Empty wastebaskets and transport other trash and waste to disposal areas
• Clean rugs, carpets upholstered furniture anddraperies;
• Ensure usage of approved cleaningchemicals;
• Operate, stock and maintain storage closets and room attendant carts to include such items as linens, towels, toiletry items and cleaningsupplies;
• Maintain cleanliness and organization in all workareas;
• Examine and sort articles for laundry according to color, fabric, dirt content, and cleaning techniquerequired;
• Use laundering equipment and the correct amounts of proper chemicals to safely and thoroughly clean and presslinen;
• Make rounds through the halls each shift to ensure public areas aredisinfected,clean and tidy, taking care to remove or replace anything out oforder;
• Uphold departmental standards of quality of work and timing measured by brand customer satisfaction metrics and Atrium laborguidelines;
• May be required to train newly hired associates and support on-going performancedevelopment;
• Perform work on a deep cleaning and preventative maintenance scheduled program for all areas of the hotel as assigned. Use power equipment whenapplicable;
• Observe precautions required to protect hotel and guest property, report damage, theft and found articles tosupervisor;
• Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership; and
• Any and allother work as required to complete the primary purpose of the position.

Bring Your Experience:

Preferred Prior Experience:

• Previous hotel housekeeping or other applicable cleaning experience
• Prior customer service experience
• High school diploma or equivalent
• Able to lift a minimum of 50lbsoccasionally and 20lbs regularly
• Ableto bend and squat repeatedly
• Able to walk and stand for duration of scheduled shift
• Flexible towork dayshifts, early mornings, evenings,nights,weekends and holidays

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:

Service
We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.

Perseverance
We will be better today than we were yesterday.

Inclusion
We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.

Respect
We treat others the way we would like to be treated.

Innovation
We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience.

Teamwork
Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible.

In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities.We pride ourselves on four impactful pillars that support our associates, our communities and our future:Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them.This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization.