Public Area Attendant

Accor Hotels; Lincoln (NE); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a vibrant team at a luxury resort where you can make a difference in guest experiences. As a Public Area Attendant, you will play a key role in maintaining the hotel's cleanliness and ensuring a welcoming atmosphere for guests. This position offers a unique opportunity to work in a stunning environment surrounded by nature and luxury. Enjoy a range of benefits including competitive medical coverage, generous paid time off, and discounts at hotel restaurants. If you have a warm personality and a passion for hospitality, this role is perfect for you!

Benefits

Medical/Drug/Vision Benefits

401(k) Retirement Plan

Paid Holidays and Vacation

Employee Discounts at Hotels

Complimentary Meals

Discounts at Hotel Restaurants

Discounts on Retail Items

Discounts on Spa Services

Qualifications

• Previous housekeeping experience is an asset.
• Basic understanding of the English language is required.

Responsibilities

• Maintain cleanliness in assigned public areas and restrooms.
• Respond professionally to guest requests and maintain excellent grooming standards.
• Report damage or malfunction in hotel areas.

Skills

Housekeeping

Customer Service

Time Management

Attention to Detail

Education

High School Diploma

Job description

Company Description

Explore limitless possibilities, dreams and adventures on Hawai’i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai’i’s heritage, culture and traditions with amazing career opportunities that await you in paradise. Journey into a luxury oasis where the aloha spirit comes alive.

Fairmont Orchid is an award-winning luxury resort located on the majestic Kohala Coast of Hawai‘i Island. Immerse yourself in an authentic Hawaiian experience, surrounded by 32 oceanfront acres of lush tropical gardens, cascading waterfalls and a tranquil white sand beach and lagoon. Hawai‘i’s warmth and serenity are reflected throughout the design of our family-friendly hotel accommodations with spacious guest rooms, suites and the exclusive Fairmont Gold concierge floor.

Resort amenities include our Spa Without Walls, a 10,000-square-foot oceanfront pool, cultural activities, onsite restaurants, access to world-class golf, a 24/7 fitness center and a 10-court tennis pavilion. Inspired by culture, well-being and genuine aloha, Fairmont Orchid welcomes you to experience authentic Hawai‘i.

What is in it for you:

• Premium preferred provider medical/drug/vision benefits at competitive prices*
• We put you first & value you with employer paid coverage for group life and accidental insurance coverage ($7,500) + Coverage is available for your ‘ohana!*
• We believe that hospitality has the power to unlock a better tomorrow with our 401(k)/retirement saving plan & matching program.
• Don’t just live in the moment – own your moment with 11 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately*
• We go the extra mile by offering 50% discounts at hotel restaurants, 30% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls.
• We are globetrotters taking advantage of our Travel Program with employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)*
• Complimentary meals in our employee dining facility

Job Description

The Public Area Attendant is responsible for performing a combination of tasks which maintains the hotel’s cleanliness in a clean and orderly manner. The Public Area Attendant is thereby contributing to a pleasant and positive guest experience that will meet established standards of the Fairmont Orchid Hawaii.

What you will be doing:

• “Own” lobby and/or public area assigned, on a regular schedule, cleaning, spot sweeping, carpet dusting when necessary, keeping glass doors, mirrors free of fingerprints, and elevators regularly
• Take initiative to add a personalized experience for the guest
• Work effectively and contribute positively to a team
• Maintain all public restrooms, insuring proper cleanliness and supplies.
• Clean all mirrors and glasses; inside of windows; all vents in assigned areas stock all paper supplies in restrooms and storage closets; wipe, clean all marble and tables and dust all surfaces
• Vacuum carpets including rugs on service landing when needed or applicable
• Report damage or malfunction in hotel rooms/areas
• Respond professionally, politely, and efficiently to requests from guests
• Maintain equipment in a proper state of cleanliness
• Use hands to lift, carry, or pull objects that may be heavy
• Maintain excellent grooming and uniform standards
• Read, understand and follow all department policies

Qualifications

Your experience and skills include:

• Warm and caring personality; previous housekeeping experience is an asset
• Basic understanding of the English language
• Ability to anticipate and focus attention on guest needs by being professional and welcoming
• Lifting requirements up to 25 lbs.
• Carrying of objects weighting up to 50lbs.
• Excellent organizational skills and time management
• Stooping, kneeling, reaching, standing, walking, bending, twisting, pushing, seeing, hearing, speaking to guests

Additional Information

Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.

Your team and working environment: Come join the energetic and caring Housekeeping 'Ohana at the Fairmont Orchid. We work together as a dynamic team to ensure that our guests are well looked after and the hotel maintains the utmost cleanliness.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.