Public Area Attendant

Accor Hotels; Lincoln (NE); On-site; USD 10,000 - 60,000; Full time

Job summary

Join an established industry player in the hospitality sector as a Public Area Attendant. In this dynamic role, you will ensure the cleanliness and upkeep of public spaces, contributing to a welcoming environment for guests. Your responsibilities will include maintaining restrooms, dusting lobby areas, and providing excellent customer service. This position offers a unique opportunity to be part of a vibrant team dedicated to delivering exceptional experiences. If you're detail-oriented and enjoy working in a lively atmosphere, this role is perfect for you!

Qualifications

• Must be detail-oriented and able to maintain cleanliness standards.
• Customer service skills are essential for guest interactions.

Responsibilities

• Ensure public restrooms are clean and stocked at all times.
• Dust and clean lobby areas while responding to guest inquiries.

Skills

Attention to detail

Customer service

Time management

Teamwork

Education

High school diploma

Tools

Cleaning equipment

Laundry equipment

Job description

Company Description

Mondrian Singapore Duxton, the inaugural Mondrian hotel in Singapore, is situated in the stylish Duxton Hill neighbourhood and operates under the renowned Ennismore hospitality group.

Located at the heart of Duxton Hill, just moments away from the Central Business District, Mondrian Singapore Duxton places guests amidst a dynamic dining and nightlife hub. Featuring 302 rooms with sweeping views of historic shophouses and the contemporary skyline through expansive floor-to-ceiling windows, the hotel sets the stage with a cinematic rooftop pool and an eclectic array of bars and restaurants.

Job Description

What do we expect from you?

Under the general guidance of the Director of Housekeeping, assist in assuring smooth and efficient running of the Public Area in accordance to the hotel standards.

How your day looks like?

• Ensure all public restrooms are clean, fresh smelling, and stocked at all times.
• Maintain restroom cleanliness by checking each restroom a minimum of once every half hour during your work shift.
• Collect and stock restroom towels from laundry, fold neatly, and put in restroom.
• Return dirty towels and soiled linens to laundry for cleaning.
• Dust, clean, and wipe walls, doors, and tabletops as necessary in the lobby area throughout the shift.
• Empty and clean trash bins in public areas.
• Familiarize yourself with all functions happening in the hotel.
• Ensure all telephones in the public areas are clean and operable.
• Maintain furniture and equipment in a serviceable condition and report any defects immediately.
• Report maintenance defects to Housekeeping office immediately.
• Deal with guest inquiries and requirements efficiently, handle complaints promptly with thorough follow-up.
• Follow key signing procedures and take responsibility for assigned keys.
• Hand in all lost property and follow correct lost and found procedure.
• Ensure all equipment and material used are in clean and working order; any defects should be reported immediately.
• Assist fellow employees to perform similar or related jobs as necessary.
• Carry out any projects and assignments as directed by the Director of Housekeeping.
• Attend any meetings or training sessions as required.
• Undertake any reasonable request and/or special projects as requested by management.

How do I deliver this?

• Tell it like it is - Authentic, honest, sincere.
• Have fun and make friends - Fun, energetic, whimsical, upbeat.
• I've got your back - Accountable, responsible, dependable.
• Play to win - Original, cutting edge, open to new possibilities.
• Right here, right now - Attentive, detail-oriented, precise.