Public Area Attendant

Marriott Raleigh Durham Research Triangle Park; Durham (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Job summary

Marriott Raleigh Durham Research Triangle Park in Durham, NC is seeking a dedicated Housekeeping Associate to maintain spotless corridors, vending areas, elevators and guest rooms.

You will deliver and replenish linen, stock closets, and respond to guest requests while following safety rules and company policies. This role operates on a 24/7 schedule with varying shifts and offers benefits such as health insurance, 401(k), PTO and room discounts.

Qualifications

• Experience in hotel housekeeping or similar role preferred.
• Ability to push heavy carts and lift up to 100 pounds.
• Strong attention to cleanliness, safety and guest service.

Responsibilities

• Clean and maintain corridors, vending areas, elevators and service areas on guest room floors.
• Deliver and replenish linen supplies and stock floor closets.
• Provide timely delivery of items to guests and floors as requested.
• Adhere to safety and security procedures and company policies.
• Assist other housekeeping staff as needed.

Skills

Push heavy carts

Guest interactions

Lifting heavy items

Use department radio

Job description

Come join the team at Marriott Raleigh Durham Research Triangle Park, conveniently located on the edge of Morrisville, NC! Whether you're looking to grow your hospitality career or take the next step in a welcoming, team-focused environment, we'd love to meet you. Be part of a hotel committed to exceptional guest service and professional development.

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

JOB SUMMARY

Clean and maintain all corridors, vending areas, elevators and landings and service areas on guest room floors, ensuring hotel's standards of cleanliness. Provide linen supplies for Room Attendants and stock floor closets. Deliver and retrieve items requested by guests and Floor Supervisor.

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Review assigned area and complete general removal of any trash or debris on floors.


• Check assigned floor closets and replenish linen supplies.


• Stock linen room with clean linen and supplies.


• Maintain cleanliness and organization of floor closets; remove trash, wipe down shelves/counters; sweep remove non-floor closet items and transport to proper storage areas.


• Strip all dirty linen from assigned Room Attendant's vacant/dirty/stay over rooms and place in laundry chute.


• Remove all dirty glasses from assigned Room Attendants' carts and closets. Transport to dish steward in kitchen. Return clean glasses to floor closets in racks.


• Clean designated areas with proper chemicals, tools and equipment:

a) Guest room floor corridors

b) Floor closets

c) Service corridors

d) Elevators, tracks and landings

e) Guest laundry room

f) Guest vending areas

g) Stairwells

• Wipe down all surfaces of vending machines, ice machines, and laundry machines/counters/shelves.


• Ensure that nothing is stored in stairwells.


• Remove stains, scuff marks, and dust from carpets.


• Provide timely delivery of any items requested by guests.


• Turns in all lost and found items and all guest room keys to the department.


• Adheres to all company policies and procedures.


• Follows safety and security procedures and rules.


• Knows department fire prevention and emergency procedures.


• Utilizes protective equipment.


• Report any property condition deficiencies for Guestware


• Reports unsafe conditions to management.

• Reports accidents, injuries, near-misses, property damage or loss to management.


• Provides for a safe work environment by following all safety and security procedures and rules.


• All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).


• Perform any related duties as requested by supervisor/manager.


• Assists other Housekeeping Personnel when needed.

Qualifications

KNOWLEDGE, SKILLS & ABILITIES

• Push Heavy carts.


• Talk to many different kinds of people to give information, answer questions and provide required services.


• Lift all equipment and supplies on and off cart.


• Be able to use property radio for department communication

PHYSICAL DEMANDS

• Ability to lift, reach, bend, stoop, stand and walk continuously, climb stairs, and push or pull heavy equipment


• Pushing two hundred (200) pound carts


• Lifting one hundred (100) pounds maximum.


• Stand and walk for varying lengths of time, often long periods


• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

Benefits

• 401(k)


• Disability insurance


• Employee assistance program


• Health insurance


• Life insurance


• Paid time off


• Room Discounts


• Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Source: Driftwood Hospitality