Room Attendant - FT

Driftwood Hospitality Management; Raleigh (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Job summary

Driftwood Hospitality Management is seeking a dedicated Room Attendant to clean and maintain guest rooms to the company’s standards at a Raleigh, NC property. This full-time position operates in a 24/7 hospitality environment with varying shift times.

Responsibilities include stocking supplies, following safe cleaning procedures, and ensuring rooms meet quality guidelines. The role requires lifting up to 50 pounds and a neat appearance as part of the team.

Qualifications

• PHYSICAL DEMANDS include lifting up to 50 pounds.

Responsibilities

• Stocks housekeeping supplies and amenities for each room.
• Observes knocking procedures before entering a guest room.
• Cleans the assigned guest rooms and ensures amenities are stocked.
• Marks clean rooms for supervisor inspection.
• Reports damages or hazards in guest rooms.
• Secures guest room doors when exiting the room.
• Keeps corridors and service areas neat at all times.
• Turns in lost and found items and all guest room keys.
• Follows safety and security procedures and rules.
• Maintains neat, clean and well groomed appearance.
• Performs related duties as requested by management.
• Assists other housekeeping personnel when needed.

Job description

Job Details: Job Location: 687 - Raleigh North Hills Hilton - Raleigh, NC, Position Type: Full Time, Salary Range: Undisclosed, Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

JOB SUMMARY

Responsible for cleaning and maintaining the guest rooms areas according to company procedures and at a level that meets or exceeds company standards.

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Stocks housekeeping bag to ensure that enough cleaning needs, equipment and amenities are available to properly clean each room.
• Observes knocking procedures upon entering a guest room.
• Cleans the guest rooms assigned. Ensures the amenities are stocked for each cleaned room. Completes entire housekeeping checklist.
• Accurately marks clean rooms to supervisor for inspection.
• Reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc.in Guestware or Housekeeping Coordinator
• Secures guest room doors upon exiting the room.
• Keeps the corridors and service area neat at all times.
• Turns in all lost and found items and all guest room keys.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to management.
• Reports accidents, injuries, near-misses, property damage or loss to management.
• Provides for a safe work environment by following all safety and security procedures and rules.All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
• Perform any related duties as requested by management.
• Assists other Housekeeping Personnel when needed.

Qualifications:

KNOWLEDGE, SKILLS & ABILITIES

PHYSICAL DEMANDS

• Lifting fifty (50) pounds maximum.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room Discounts
• Employee Food and Beverage Discounts

EEO:

Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.