Public Area Attendant

Sage Restaurant Group; Detroit (MI); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a leading hospitality team at the Shinola Hotel in Detroit as a Public Attendant. In this role, you will maintain cleanliness and provide excellent service to guests. No formal education or experience is required, making it an ideal entry-level opportunity with benefits including eligible bonuses and discounts.

Benefits

Eligible to participate in the Company’s 401(k) program with employer matching

Health savings and flexible spending accounts

Basic Life and AD&D insurance

Employee Assistance Program

Great discounts on Hotels, Restaurants, and much more.

Eligible to participate in the Employee Referral Bonus Program

Qualifications

• No formal education required.
• No experience required.

Responsibilities

• Maintain cleanliness and order in lobby and common areas.
• Complete daily, weekly, and quarterly cleaning checklists.
• Respond to customer inquiries and comments.

Skills

Ability to meet standard appearance

Ability to meet cleaning standards

Basic understanding of cleaning methods

Job description

Shinola Hotel is seeking a Public Attendant to create timeless memories and quality experiences for guests and associates alike.

The world’s first Shinola Hotel is Detroit’s new living room. What started as a watch company has transformed into a luxury brand that creates a lasting impact on visitors and locals alike, with products and services uniquely their own. Born in Detroit, the Shinola team has an unwavering commitment to build upon the city’s history and create thoughtfully designed spaces and experiences. Come join the team at Shinola Detroit and experience the artful hospitality this boutique hotel has to offer.

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We’re not afraid to forge our own path. After all, it’s what industry leaders do. That’s why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do—it’s really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!

Job Overview

Maintains cleanliness and order in lobby and common guest areas. Provides prompt and courteous service to guests.

Responsibilities

Maintains parking lot and public space cleanliness.

Complete daily, weekly and quarterly cleaning checklists.

Dust and polish furniture, fixtures, thresholds, base boards, railings, elevators, stairwells and window frames.

Vacuum and spot clean carpeting, upholstery and drapery. Remove any gums from surfaces.

Clean and shine all glass and metal surfaces.

Empty all materials from trash receptacles and polish. Replace trash bags if used. Remove trash to dumpster.

Clean offices as assigned.

Clean public restrooms and stock with supplies.

Clean public and service elevators (inside and out).

Complete all restocking and cleaning duties by performing opening and closing side work as instructed.

Appearance must be clean and professional with a cheerful and courteous demeanor at all times.

Notify housekeeping leadership, maintenance department or MOD of malfunctioning equipment, supplies needed or damage to floor covering, upholstery,

Attends all departmental meetings in person in order to enhance communication and gain knowledge of products, service and facility.

Respond to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide customer service.

Follow all safety guidelines to ensure safety and protection of self, associates and guests.

Qualifications

Education/Formal Training

No formal education required.

Experience

No experience required

Knowledge/Skills

Ability to meet standard appearance.

Ability to meet cleaning standards.

Basic understanding of cleaning methods, cleaning implements and chemicals

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to

Lifting cleaning supplies -30 lbs., pushing and pulling equipment -30-50 lbs., carrying supplies -30 lbs. (All done frequently during shift).

Bending to start machines and load chemicals -done frequently during shift.

Must be able to be on feet and walk behind floor care equipment for full shift. Continuous standing may be required.

No driving required.

Eligible to participate in the Company’s 401(k) program with employer matching

Health savings and flexible spending accounts

Basic Life and AD&D insurance

Employee Assistance Program

Great discounts on Hotels, Restaurants, and much more.

Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.