Public Area Attendant

BHC; Charleston, Northern (SC, KY); Hybrid; USD 17,000 - 25,000; Full time

Job summary

Beemok Hospitality Collection (BHC) seeks a Public Area Attendant to uphold the charm and refinement of its Charleston properties. You will ensure all guest-facing spaces—lobbies, parlors, corridors and public restrooms—are impeccably clean and welcoming, reflecting Southern hospitality.

This role requires attention to detail, a warm demeanor, and the ability to work flexible shifts, including weekends and holidays.

Qualifications

• Previous experience in housekeeping or janitorial services preferred.
• Ability to maintain a pristine, welcoming public spaces.
• Good English communication and professional demeanor.

Responsibilities

• Maintain cleanliness and presentation of all public spaces (lobbies, parlors, corridors, restrooms).
• Keep guest areas neat and orderly with a warm, Southern hospitality vibe.
• Restock supplies in public restrooms and guest areas as needed.
• Report maintenance issues or safety concerns promptly.
• Greet guests courteously and assist with information as needed.
• Follow safety, hygiene, and cleaning protocols suitable for luxury settings.

Skills

Attention to detail

Guest service

Communication skills

Physical stamina

Team player

Job description

As a Public Area Attendant, you will play a vital role in preserving the beauty, warmth, and refinement of our property. You will ensure that all guest-facing spaces—including lobbies, parlors, corridors, and public restrooms—are impeccably clean, well-presented, and reflective of the gracious hospitality that defines Charleston. This role requires attention to detail, a welcoming spirit, and a pride in maintaining an environment of Southern sophistication and comfort.

DUTIES & RESPONSIBILITIES

• Maintain the cleanliness and presentation of all public spaces, including entrances, hallways, lounges, event spaces, elevators, public restrooms and back of the house areas.
• Ensure a warm, inviting ambiance throughout the property by keeping décor polished and public spaces neat and orderly.
• Restock supplies such as hand towels, tissues, and toiletries in public restrooms and other guest areas as needed.
• Promptly report any maintenance issues, safety concerns, or guest-related incidents to appropriate departments.
• Greet and assist guests courteously and knowledgeably, embodying the spirit of Charleston’s Southern hospitality.
• Maintain discretion and professionalism at all times while working in guest-facing areas.
• Follow all cleanliness protocols, safety regulations, and hygiene standards aligned with 5-star and Forbes Travel Guide expectations.
• Support special event setups or seasonal décor changes in coordination with housekeeping and event teams.
• Care for cleaning equipment and ensure proper and safe use of chemicals.

REQUIRED SKILLS & EXPERIENCE

• Previous experience in housekeeping or janitorial services, preferably in a luxury or historic hotel setting.
• Deep appreciation for detail, elegance, and cleanliness.
• Friendly, helpful attitude with strong interpersonal skills.
• Physical ability to stand, walk, bend, and lift during long shifts.
• Reliable and punctual with a strong work ethic.
• Flexibility to work varied schedules including weekends, evenings, and holidays.
• Basic communication skills in English; additional language skills are a plus.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job: Must be able to lift equipment, supplies, etc. of at least 30 pounds. Must be able to resolve problems, handle conflict, and make effective decisions under pressure. The role may require extended periods of time on your feet, especially during peak hotel hours or events. Good hearing is necessary for effective communication with colleagues, guests, and stakeholders. Available to work varied shifts, including nights, weekends, and holidays. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

BHCis an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. BHC participates in E-Verify.

A career at BHC is an opportunity to grow, innovate, and make a lasting impact. Here, we cultivate a culture where excellence and integrity thrive, and where each team member’s potential is nurtured in a dynamic, supportive environment. Your talents are recognized. Your ambitions are encouraged. Your work truly matters.

Beemok Hospitality Collection (BHC) is a purpose-driven portfolio of hotels, restaurants, and cultural landmarks in Charleston. Founded in 2021, BHC is guided by the belief that hospitality is at its finest when it creates enduring, meaningful connections. The journey began with the revitalization of The Charleston Place and has since grown to include Sorelle, The Riviera Theater, Credit One Stadium, American Gardens, and the upcoming waterfront hotel, The Cooper. Each property reflects BHC’s vision of hospitality as a way to connect people, celebrate culture, and carry Charleston forward.

We’d love to hear from you. Share your experience, and if your skills align with our opportunities, a member of our recruitment team will be in touch.